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103 The Golden Way, Wynn Vale, SA, 5127, Australia
Get directionsWe had to say goodbye to our 19yr old cat this evening and we could not have had better care and support from Dr Tasho Mmakunike and the nurses. Thank you to you all. Could not recommend your hospital more!!!
Business response:
Thank you for your review. We're grateful for your kind words about the care and support our team provided during a very sad and difficult time. Take care
Most staff are really lovely and knowledgeable and I can’t and I wouldn’t dare fault them on that. The reason for my low rating is their pricing which is made up as they go along, The best for pet program that they run to help with payments is an absolute rip off and you actually see no discount, I have since switched over to healthy pets plus through Greencross Vets and I’m actually seeing the benefits now. I was once charged $60 for a script that I should’ve been given at my last appointment, but Was forgotten, I didn’t ev... read more
Business response:
We are sorry to hear you weren't happy with your recent experience with us, we appreciate your feedback and if you are wanting to discuss any of your concerns please don't hesitate to reach us on 8289 3722.
Horrible service, guy at the reception was unprofessional hang up on me on the phone few times, then when I came to the clinic was rude and didn't want to provide his name, freighted me with police and refused to provide any service. One of the nurses was offending me emotionally by saying that it's cruel not to put down animal, my pet is fine , I am glad I didn't listen to them and didn't put my pet to sleep. Horrible service, I spent almost $100 taking care of my pet, and in return got offended and emotionally abused a... read more
I do not recommend this clinic. Last Thursday my dog was involved in a dog fight and she needed medical attention due to a number of deep gashes on her face which she was bleeding heavily from. After ringing the clinic and being told to bring her in at 5.20pm (time of my call was 5pm) I rand my son to take her in as I had been bitten trying to stop the fight and needed to go to hospital myself . On seeing my son enter the clinic other clients quickly stood aside and let me son go to the front of the line. The "nurse" look... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Kym. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your recent experience. We will contact you soon to discuss your feedback. Thank you, Vets4Pets Golden Grove Emergency Hospital
My dog had a absess on his face. Sent him home with antibiotics. Went back as burst and unhealing open wound. Vet told me no reason won't heal bathe daily and remove the scab. 7 days of trauma later had to go to another vet. Spotted grass seed hole straight away. Cause misdiagnosed and incorrect treatment had tunnelled deep into his face requiring extensive surgery. He is still healing but is sad, sore and now hates the car and the vet. DONT TAKE YOUR ANIMALS TO THIS VET
Business response:
Hi Sue , thank you for your feedback. We sincerely apologise for the inconvenience caused. We don't have your contact details on file, please would you kindly contact us on (08) 8289 3722 so we can resolve this matter soonest. Warm regards, Vets4Pets Golden Grove Emergency Hospital
Vets4Pets Golden Grove Emergency Veterinary Hospital has a 4.2 star rating with 385 reviews.
Vets4Pets Golden Grove Emergency Veterinary Hospital is open now. It is open 24/7.