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Victory Medical
- Urgent Care
- West Lake Hills, TX
About this business
Location details
3811 Bee Cave Rd, West Lake Hills, TX, 78746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have always been treated very well at Victory medical the staff there is great at the front desk is great. I just wish they could do something for me because there’s nothing they can do. It’s not them. It’s the insurance adjuster. I guess that’s what I’m understanding and I’ve been coming to Victory medical for four months now and still haven’t been able to start Physical Therapy from a whiplash I received at work and I’ve been in pain for four months I’ve had to go to my granddaughter‘s wedding in Pain I’ve had to go to a... read more
Lisa in billing deserves five stars. I had been going back and forth between Victory Medical and multiple pharmacies trying to get clarity about my prescriptions, and the situation had become incredibly frustrating and confusing. Lisa was different. She actually listened, understood why I was frustrated, and instead of simply sending me to another department, she took ownership of the situation. She went directly to the clinical director, made calls, and worked to get actual answers. That kind of initiative and follow-thr... read more
Laura Nguyen was absolutely wonderful, I came into my first visit with alot of complex autoimmune issues and she understood how they were related and was honest with me about referrals to specialists and insurance coverage. What was refreshing from years past was she listened and understood that I have a multitude of issues and she did not try to medically gaslight me which can be common. It's really quite lovely to be heard, listened to, and given grace in care.
Dr. Hadley did a great job helping me. I had an annual physical and he took the time to answer my questions. I’ve been a patient at Victory Medical for over 10 years. I highly recommend!!
Dr. Ralph Hadley and his nurse are just wonderful people. Dr. Hadley is a very kind and caring Doctor. It doesn’t matter what you go in to see him for, he listens and you know your problem is important to him. He takes such good care of his patients. We need more Doctors like him!!!!
Frequently asked questions about Victory Medical
How is Victory Medical rated?
Victory Medical has a 4.6 star rating with 796 reviews.
When is Victory Medical open?
Victory Medical is closed now. It will open at 9:00 a.m.