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Villa at Silverbell Estates

3.4

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Location details

1255 W Silver Bell Rd, Orion Charter Township, MI, 48359, United States

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3.490 reviews
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MINDY H.'s profile image
MINDY H. 
10 months ago

THEY TREAT THEIR STAFF LIKE DOGS. ACTUALLY, WORSE THAN DOGS. IF YOU ARE NOT IN THE IN GROUP YOU ARE FIRED AND LIED UPON. I WOULD NOT WORK THERE AGAIN IF THEY PAID ME INFINITY AMOUNT OF MONEY. THE RESIDENTS BY FAR WERE THE BEST, EXCEPT SOME WERE VERY MANIPULATIVE AND MANAGEMENT LET THEM GET AWAY WITH IT KNOWING THAT THEY WERE. IF MANAGEMENT WAS MANIPULATED BY SAID RESIDENT THE RESIDENT WOULD BE TRANSFERRED OUT. IF STAFF WAS IT WAS ALWAYS THE STAFFS FAULT. I WOULD PUT MY WORSE ENEMY THERE OR HAVE MY WORSE ENEMY WORK THERE. 

Business response:

Hi, Mindy. While this is not the type of feedback that we expect to hear, we definitely appreciate you taking the time to share it with us. Please accept our apologies for this frustration. It is never our intention to disappoint a guest or a family member and we will use your feedback to enhance the experience of all of our guests. Please contact the administrator at (248) 391-0900 so we can better understand the details for your concern and make sure the situation is addressed. Thank you. 

Jean H.'s profile image
Jean H. 
2 years ago

I have filed a complaint to the state about this place. Lots of neglect. I would not wish my worst enemy to stay here. The food is un edible, the way this place is run is dirty. the smoking area is behind a poor mans room, he had his window cracked and cigarette smoke came in. The head nurse Courtney has a lot of rage and talks down to staff and residents. 35 residents per nurse. meds are passed late and shoved down residents throats.  

Frequently asked questions about Villa at Silverbell Estates

How is Villa at Silverbell Estates rated?

Villa at Silverbell Estates has a 3.4 star rating with 90 reviews. 

When is Villa at Silverbell Estates open?

Villa at Silverbell Estates is open now. It is open 24/7.