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Villa at the Bay

4.7

About this business

Villa at the Bay, located in Petoskey, Michigan, opened its doors in July 2015 with a renewed commitment to making people better. Since then, our 110 Villa team members have welcomed countless guests and their families, and we look forward to welcoming you. We’re currently undergoing a multi-million-dollar renovation to ensure that we deliver the level of comfort and luxury that our guests deserve. As much as our center will look and feel like a boutique hotel upon the completion of its renovation, at its core, it is a premi... read more

Location details

1500 Spring St, Petoskey, MI, 49770, United States

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4.773 reviews
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Amy MaGee's profile image
Amy MaGee 
2 months ago

My uncle was under their care for less than 24 hours before he passed from his late stage cancer diagnosis. After he passed away, it took months to get that pre-payment of $6000 back, minus the day he spent there. I called numerous times with no action. After calling the corporate office in Illinois numerous times, I finally received the credit. Don't get me started on the Polaris pharmacy that Villa works with. They charged me for scripts ahead of time and expected me to pay for unused meds. TO TOP ALL THIS OFF, THEY ... read more

luann spuller's profile image
luann spuller 
2 months ago

I was impressed with the care my husband received during his five days of respite. Everyone was very friendly and in my opinion he received very good care. 

Nicholas Karay's profile image
Nicholas Karay 
2 years ago

Our experience at Villa By The Bay has been very positive and the continuing care provided for my father has been terrific over the past 2 plus months. The staff has been very helpful from the move in process and moving forward. The nursing staff is attentive to any needs and has been in communication with my wife or myself when necessary. We are still learning names but a shout out to all. From Marvin in administration admissions, to Nicole with financial to Libby at the front desk it’s been a good experience. Also a big th... read more

Lavaun Reyner's profile image
Lavaun Reyner 
7 months ago

It is a very pleasant place and the caregivers ,nurses, and the people who work there are so nice and caring. I feel my husband is getting super care and he is not easy, because he is in pain and does not understand so well! 

Sharron Travis's profile image
Sharron Travis 
2 years ago

My experience with the Villa at the Bay is quite positive. The facility is well cared for and clean. The staff is fantastic! They are under staffed, just like everywhere else, but they are pleasant and happy as they tend to their residents. The PT crew is very dedicated to getting their patients strong and self sufficient, safely. The culinary team does a very nice job providing nutritious meals. There are many activities to participate in, if one chooses. The nursing staff, along with the aides, are true angels 😇 Is every... read more

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Frequently asked questions about Villa at the Bay

How is Villa at the Bay rated?

Villa at the Bay has a 4.7 star rating with 73 reviews. 

When is Villa at the Bay open?

Villa at the Bay is open now. It is open 24/7.