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Villas at Stonebridge Ranch Apartments
- Real Estate
- McKinney, TX
About this business
Location details
7101 Virginia Pkwy, (Stonebridge Dr.), McKinney, TX, 75071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The location/school zone... (Verified Renter) The location/school zone and the office staff are phenomenal!
Good location and... (Verified Renter) Good location and attention to tenants needs.
Community seems safe,... (Verified Renter) Community seems safe, friendly staff, and you are allowed to have pets!
Outstanding Customer Service This is a great place to live. Located in the "Best City to live in the United States", the complex offers close proximity to major expressways, plentiful shopping areas, restaurants, and parks. The staff is friendly, quick to respond to requests, and follows up on repair issues. Pool, work out room, and covered outdoor lounge area with gas grill are some of the amenities. Beautiful views of mature landscaping is one of the advantages of living in the Villas at Stonebridge Ranch.
Great place to live! I moved in here sight unseen and was pleasantly surprised. The grounds are very well kept and pretty. Pool is very peaceful. Never any bugs in apt. Quiet, gated community in a quiet part of town. Easy location for frisco and mckinney. Not 100% updated but nice. Quick maintanence. Office isn't always accessible during the day. Workout room is never busy. Love living here!
DO NOT LIVE HERE If I could give this 0 stars I would. This place is absolutely disgusting! DO NOT LIVE HERE! The staff was very very irresponsibility and unprofessional!!!!! And they have imparity clause for move out! Our new house is closing on the end of August and we planed move out on September but pay for October (cause our lease is ending on Oct) ,we noticed the staff and they told me we must tell them 60days before! And I must pay for one more month!Thats sucks! I couldn’t do that cause my baby due date is also on Oc... read more
Business response:
We want to extend our sincerest apologies concerning the issues that you have faced at Villas At Stonebridge. We pride ourselves in maintaining the highest quality standards for our residents and we are currently in the middle of renovating our community. We hope you will give us an opportunity to discuss this situation further with you. You can reach out to us at 972.562.1241 or you can email us at social@simpsonhousing.com. We look forward to hearing from you and hope to resolve any issues that you have. Sincerely, Communi... read more
Bad Customer Service The staff are not accomodating and understanding to the needs of the tenant. They are not attentive to customers/tenants.
Business response:
Thank you for taking the time to provide us feedback about your experience. We are sorry to hear about your experience onsite as we strive to meet our tenants’ and prospects’ needs. Please feel free to reach out to the Community Manager and she will be happy to address your concerns.
Rent is too... (Verified Renter) Rent is too high for the age of the complex and you continue to have the ridiculous valet garbage service which is too expensive and with no choice of opting out. The lack of available parking is just awful.
Frequently asked questions about Villas at Stonebridge Ranch Apartments
How is Villas at Stonebridge Ranch Apartments rated?
Villas at Stonebridge Ranch Apartments has a 3.9 star rating with 208 reviews.
When is Villas at Stonebridge Ranch Apartments open?
Villas at Stonebridge Ranch Apartments is closed now. It will open tomorrow at 9:00 a.m.