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Vinton Veterinary Hospital
- Veterinarians
- Vinton, VA
About this business
VINTON VETERINARY HOSPITAL We want our clients to know it is our priority to provide the finest veterinary care to our patients and it is our goal to assure that you, the owner, are well informed and comfortable with the decisions made regarding your pets care. We strive to offer our clients the best state of the art technology and specialty veterinary care available. Our staff members are dedicated to the care of animals and they are willing to do whatever is necessary to make your pet comfortable with the highest qualit... read more
Location details
1309 E. Washington Avenue, Vinton, VA, 24179, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I had called a month ago to book my dogs for boarding. I gave them them the dates, dog breeds and their names, and was told no problem and to send in dog’s shot records, which I did. I called today just to confirm everything was okay and that they received the records. I was told that they that I do not have the reservations that was previously booked. I am very disappointed in their poor business service and will never do business there again. I was trying to keep it local, but I guess they don’t need my business.
Vets and Staff in the back are awesome but there are a few upfront they could use some customer service skills!! Looking for another vet as if today!
never advised I'd be paying 400 at pick up then told I couldn't have my dog with partial payment and tried to force me to apply for credit. 10 of 10 do not recommend this facility.
I used to love this place, had always been really great to deal with. Until today, I called around 11:30 and asked to speak to someone about the possibility that I may need to put my dog down. They gave me the name of the last doctor that saw him and told me they would have him call me. I wait 4 hours and called back, was told that the doctor was in surgery ( which I completely understand would take precedent) but that he would call me before the end of the day. They are now closed and no one called me back. I am trying to f... read more
they tell you one thing over the phone then when you get to the office it is totally different. they don't honor what their employees tell you.
My fur babies have been going here since 2014 to see Dr. Snead. She is WONDERFUL. However, customer service is NOT. It didn't used to be like this, but anytime I try and make an appt or even get a medication refilled, I get a busy phone signal. If I don't get that, I get sent to voice-mail where my message is NEVER returned. I've tried emailing, same deal. No reply. Tried reaching them for over a week, in the time my dog ran out of his daily meds due to this and I am beyond frustrated. I finally just drove over there, got th... read more
You chose to delete my post I see. Bad idea. For the past 2 years +. I have taken Jager, my Min Pin to Vinton Vet since my wife, Teresa & I were married. My last visit was on 6-17-20 and I had a question. I called was hung up on 3 times without any voice but it rang and rang before it hung up. I tried again this time it went straight to the music of your hold. I was on hold for 14 minutes when someone answered and asked me if I could hold. I told them I had been on hold for 14 minutes (a cell phone shows how long the ... read more
Bad experience. was told one thing by one lady at the front and was told something completely different by a lady at the front the next morning when I was bringing my animal to be seen. My animal was unable to be seen.
RecommendedThey are very concerned and treat your pets as thought they’re their own.
Frequently asked questions about Vinton Veterinary Hospital
How is Vinton Veterinary Hospital rated?
Vinton Veterinary Hospital has a 4.7 star rating with 1,826 reviews.
When is Vinton Veterinary Hospital open?
Vinton Veterinary Hospital is open now. It will close at 6:00 p.m.