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10463 Grant Line Road, Suite 106, Elk Grove, CA, 95624, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I am extremely satisfied thus far with this service. The customer service was personal and they made sure I had the device that was best suited for my needs. The response time has been quick when I have left messages as well. I am usually very vocal in my complaints and I can say that I have no complaints here. I would recommend Volt Mobile service to anyone.
Business response:
Hi, Jacob. Thank you so much for leaving us a stellar review!
i lost my phone and the volt team was ab le to give me a great deal on a replacement
Business response:
Hi, Karim. We are thrilled to learn that you had a positive experience with us!
Sarah heredia was extremely helpful and efficient. I enjoy the service and equipment and customer service is outstanding, I have memory problems and Sarah is always helpful no matter how many times I contact her and very understanding that I have dementia and don't always remember or understand things. Her patience is amazing and refreshing. Thanks so much Tina Schwartz
Business response:
Hi, Tinam. Thank you so much for leaving us a stellar review!
Volt cut my phone off the day my bill was due. The day was not over. They did not give me a chance to pay it. This was such an inconvenience because I have kids and I use my phone for work to clock in and out. So I had to email them on WiFi to let them know I could not call to pay my bill. Volt sent me a link to pay my bill through my email, well I paid my bill immediately. Phone was not active after I paid. Well, I had to drive to my mother’s house to use her phone, I get on the phone with customer support, he tells me that... read more
So today I received my volt tablet. I open it up and there, right smack on the screen is a Volt Mobile Wireless label. Who in their right mind would do such a thing? I’m 99.9% sure that I ruined the touchscreen trying to remove it. It’s still on there, impossible to remove! They can have it back and keep my $11 for all your hard work putting that sticker on the screen!
Business response:
Patricia ! Sorry to hear about your experience . That sticker your referring to is showing the imei and some technical data . It is NOT on the screen if you look closely the sticker is on top of a film that’s intended to peel off . In addition if you remove the entire packaging underneath we have provided a free screen protector and case ! Hope that solves your issue and we can get this review fixed . Any issues please reach out to me here suppprt@govoltmobile.com
Volt Mobile has a 4.6 star rating with 40 reviews.
Volt Mobile is open now. It will close at 9:00 p.m.