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Volt Mobile

4.6

About this business

Location details

10463 Grant Line Road, Suite 106, Elk Grove, CA, 95624, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.640 reviews
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Jacob S.'s profile image
Jacob S. 
a year ago

I am extremely satisfied thus far with this service. The customer service was personal and they made sure I had the device that was best suited for my needs. The response time has been quick when I have left messages as well. I am usually very vocal in my complaints and I can say that I have no complaints here. I would recommend Volt Mobile service to anyone. 

Business response:

Hi, Jacob. Thank you so much for leaving us a stellar review! 

Karim Z.'s profile image
Karim Z. 
a year ago

i lost my phone and the volt team was ab le to give me a great deal on a replacement 

Business response:

Hi, Karim. We are thrilled to learn that you had a positive experience with us! 

Tinam S.'s profile image
Tinam S. 
a year ago

Sarah heredia was extremely helpful and efficient. I enjoy the service and equipment and customer service is outstanding, I have memory problems and Sarah is always helpful no matter how many times I contact her and very understanding that I have dementia and don't always remember or understand things. Her patience is amazing and refreshing. Thanks so much Tina Schwartz  

Business response:

Hi, Tinam. Thank you so much for leaving us a stellar review! 

Mzlulu L.'s profile image
Mzlulu L. 
a year ago

Volt cut my phone off the day my bill was due. The day was not over. They did not give me a chance to pay it. This was such an inconvenience because I have kids and I use my phone for work to clock in and out. So I had to email them on WiFi to let them know I could not call to pay my bill. Volt sent me a link to pay my bill through my email, well I paid my bill immediately. Phone was not active after I paid. Well, I had to drive to my mother’s house to use her phone, I get on the phone with customer support, he tells me that... read more

Patricia C.'s profile image
Patricia C. 
a year ago

So today I received my volt tablet. I open it up and there, right smack on the screen is a Volt Mobile Wireless label. Who in their right mind would do such a thing? I’m 99.9% sure that I ruined the touchscreen trying to remove it. It’s still on there, impossible to remove! They can have it back and keep my $11 for all your hard work putting that sticker on the screen! 

Business response:

Patricia ! Sorry to hear about your experience . That sticker your referring to is showing the imei and some technical data . It is NOT on the screen if you look closely the sticker is on top of a film that’s intended to peel off . In addition if you remove the entire packaging underneath we have provided a free screen protector and case ! Hope that solves your issue and we can get this review fixed . Any issues please reach out to me here suppprt@govoltmobile.com 

Frequently asked questions about Volt Mobile

How is Volt Mobile rated?

Volt Mobile has a 4.6 star rating with 40 reviews. 

When is Volt Mobile open?

Volt Mobile is open now. It will close at 9:00 p.m.