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We offer expert servicing, repairs, and genuine parts. Our friendly and knowledgeable team is committed to providing outstanding customer service, ensuring every visit exceeds your expectations. As part of the Endeavour Automotive Group, we are proud to uphold the highest standards of quality and care, driven by a passion for the Volvo brand and a dedication to our customers' satisfaction.
Northways Parade, Finchley Rd, London, LND, NW3 5EN, United Kingdom
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:30 p.m. | |
Tue | 8:30 a.m. to 5:30 p.m. | |
Wed | 8:30 a.m. to 5:30 p.m. | |
Thu | 8:30 a.m. to 5:30 p.m. | |
Fri | 8:30 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Customer service was excellent; Anne-Marie is very polite and helpful. The service was quick and whilst they don’t offer courtesy cars nor cleaning services (both of which I pay for through my service plan), the experience was far better than North London where I usually have my car serviced. I’d definitely return to the Central London one. They seem much more efficient and organised. Unfortunately, there were a few issues which could not be managed on site so taken a star off for this.
Ann Marie welcomed me at reception and was cheerful, polite and professional. My vehicle was checked in and I was shown the customer waiting area and offered a hot drink. Throughout my wait, Ann Marie kept me fully updated and ensured my wait was comfortable. I had an issue with my service plan and Ann Marie did all she could to rectify the problem by making several phone calls. My car was completed in under 3 hours, far more quickly than I expected. Would I use Swiss Cottage again……yes most definitely, although it’s worth n... read more
Fantastic customer service. Efficient, friendly and professional. Anne Marie was lovely to deal with. Old fashioned incredible customer service, which unfortunately is so rare these days. Thank you, we will be back
I booked my car for visual inspection and they didn’t pickup missing wheel Nut on my wheel. Which was a big red flag, for any other services from them (which I was planning after the free visual inspection). Everyone experience is different, but I would have better off in none Volvo garage.
I received a warm welcome from Anne Marie. It is always a pleasure seeing her and the staff on site. The staff carry out checks to a high standard with integrity. I feel assured when I hand over my car because I know it is in safe hands. The premises are warm and equipped with drinks machines and a toilet.
Volvo Cars Central London has a 4.9 star rating with 30 reviews.
Volvo Cars Central London is open now. It will close at 5:30 p.m.