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Vytek Laser Cutting, Marking, and Engraving Equipment
- Manufacturer
- Fitchburg, MA
About this business
VYTEK LASER SYSTEMS For over 30 years, Vytek has been mastering the use of laser technology so you don’t have to. We design, build, and sell a complete line of laser-based equipment from our headquarters in Fitchburg, Massachusetts. We provide the broadest possible range of engraving, marking, and cutting solutions, built to exacting standards with common hardware and software components that ensure reliable performance for many years of profitable operation.
Location details
195 Industrial Rd, Fitchburg, MA, 01420, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have recently purchased a used VYTEK laser, we were the third owner of the machine so not super new but not super old IMO. I was surprised to learn the machine was nearly obsolete and not really serviceable; disappointing as these machines are built to last so you would think they would expect to work/tech support on "older" machines. Not so much the case as they say no one is around any longer with knowledge of these "older" machines. SO All that said, I ended up with a GREAT customer service technician Brett D who was w... read more
After reading a lot of blogs, no one seems to question the quality of their laser systems but I have found a number of old posts (mostly very old) complaining about there customer service / technical support. I don't know if they had issues in the past but my company bought it's first Vytek laser after selling our Kern in 2012 and then our second Vytek machine in 2015. I have never had a issue with their tech support or customer service. They usually respond within a half hour and work with us as long as it takes to get t... read more
Worlds worst service. Impossible to reach, dont return calls, dont even know thier own products. Give tech and try before you buy. Zero stars
I have 2 Vytek Lasers 1)2008 FXB 51"X 51" 2)2005 FX2 24" X 36" Thanks to Vytek for making lasers that can stand up to Everyday use. I did buy both Machines used and needed a little TLC. I couldn't afford to buy new machines. The staff at Vytek was great at getting me up and running with all parts I needed for replacement. Because Vytek took care of me even though I didn't buy new that says a lot about them as a company. Check them out today!!
I'm sure there are satisfied customers for Vytek Laser Systems, but I can't say I'm one of them. I bought my laser at a trade show in May of 2010, and right from the start, it was a bad decision. The salesman lied to me about several things such as the promise that they would be able to make the changes from a 100 watt to a 200 watt in the machine I bought. I should note that I was buying the demo machine at the show. Normally this is a good thing because a company would want that machine to function flawlessly. We never... read more
Frequently asked questions about Vytek Laser Cutting, Marking, and Engraving Equipment
How is Vytek Laser Cutting, Marking, and Engraving Equipment rated?
Vytek Laser Cutting, Marking, and Engraving Equipment has a 4.6 star rating with 5 reviews.
When is Vytek Laser Cutting, Marking, and Engraving Equipment open?
Vytek Laser Cutting, Marking, and Engraving Equipment is closed now. It will open at 8:30 a.m.