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Wag Hotels - DFW
- Consumer Services
- DFW Airport, TX
About this business
ABOUT Paradise 4 Paws is the Premier Resort for Cats and Dogs located at Dallas/Fort Worth International Airport, Denver International Airport, and near Chicago’s O’Hare and Midway Airports. Our Chicago O’Hare resort was the first to open in May of 2008 and we have been expanding ever since. Paradise 4 Paws resorts provide superior quality and care for your pets and the utmost in convenience and service for you, the pet parent. We offer overnight suites for cats and dogs, doggie daycare, dog obedience training, grooming, m... read more
Location details
3010 N Airfield Dr, DFW Airport, TX, 75261, United States
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I went for puppy day out and there were no other puppies I want my puppy to learn to socialize with other dogs
We have been taking our dog here for years. We liked it because of the care and attention he received. Our dog suffers from storm and separation anxiety had he used to get that extra level of attention. We left him there recently over July 4th weekend (we were told they were not busy due to Pandemic and lack of travelers) and it seems that standards, care and attention have definitely slipped. We confirmed instructions re what calming drugs etc and they agree on his care and attention. Please note that we chose this location... read more
When I called after a few days to see how my dog was doing, I found out she wasnt eating. much, just picking her food.n Only then it was suggested by the employee, to add chicken soup to her food. I was told, when I made
Bad Groomimg sevice amd no return call about my concerns. I will never go back again.
Just sorry you can’t bath and trim my cats nails
I had my doubts about leaving Capone there even before I dropped him off but after getting there and meeting everyone, I knew he would be in good hands.
The staff does not communicate when there’s an issue with the dog. Like not eating. My dog I found out was not eating for a few days. And that was only when I called. However, I was never put in touch with the person that was supervising her. She came back vomiting yellow stomach acid from not eating. And she completely smells like piss. In fact the whole place smells like piss. Including the rooms where the dogs sleep
Had a few issues over our last stay. Then couldn’t speak with a Manager as they said Management changed on Thanksgiving Day and the new Manager was on vacation.
When I arrived at 2:45 PM I found one of my cats was still in a separate room since morning feeding. In the room was a full bowl of food that was not her's. When I started this I was told a manager would call me. The caller stated an employee had switched the food with my other cat. The next morning I found the can food in my cat's bag. So, it appears my cat with IBS was not fed at all. I have spoken to the manager and I have been given a credit for a future stay. I basically paid for services I did not receive and that is ... read more
Frequently asked questions about Wag Hotels - DFW
How is Wag Hotels - DFW rated?
Wag Hotels - DFW has a 4.7 star rating with 1,232 reviews.
When is Wag Hotels - DFW open?
Wag Hotels - DFW is open now. It is open 24/7.