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Wag Hotels - Lincoln Park
- Consumer Services
- Chicago, IL
About this business
Location details
2228 N. Clybourn Ave., Chicago, IL, 60614, United States
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I appreciated that you stayed in touch with me while I was away, but not so much to make me worry. I also liked that you notified me about his needing to moved from the common area.
Business response:
We love Dude!
Chip had a great stay though while I had requested text updates they were sent email and I didn't have access to my email. Also it seemed the front desk wasn't manned well thus I had to call multiple times for update as I kept getting the answering machine. With that said Chip loves her visits at Pooch and was well cared for.
Business response:
Hi Jill-We are so sorry we did not text you during Chip's stay! We do know that Chip had a great time with pups & people alike & he definitely caught the eye of our team with his adorable look & personality. We loved having him & will definitely be sure to text if requested next stay. Thanks for the call-out, that's how we continue to get better, Beth Hirsch/General Manager
Always feel she is well cared for
Business response:
Hi Gemma-Who wouldn't care for a pup like Izzy? What a sweetie! We love her...and that smile keeps us smiling too! Thanks for letting us know Izzy, & you, feel cared for by us at Pooch & reach out if we can make Izzy's stays here even better! Thanks Again, Beth Hirsch, General Manager
Hard to tell if a dog has a good experience or not. My only way to truly judge is how my dog seems when he’s back home. He seemed super happy the day I picked him up and has had great energy the following days. Really seems like he had a wonderful stay.
Business response:
Max, Thank you so much for the feedback. It's great to hear that Charlie was able to get in for a reservation with us and enjoy a comfy presidential suite over spring break. We really enjoyed giving him attention and keeping him happy while you were away. Hope to see you both again soon. -Liz, Manager (ewilliams@poochhotel.com) and Beth, General Manager (bhirsch@poochhotel.com)
Thank you for taking good care of Duke.
Business response:
Jacqueline and Keith, Thank you for the kind review. It is our pleasure to take care of Duke. :) Hope to see you all soon, -Liz, Manager
Everyone was friendly and took good care of my dog for the day. Because of the link I was sent, I was able to watch my dog throughout the day to make sure he was happy and safe. I really appreciated it.
Business response:
Denise, We're so happy to hear that you were pleased with your first experience having Gizmo at Pooch. It really does add some piece of mind that you can check on your little buddy on camera throughout the day, so I'm glad to hear that you enjoyed that. Always feel free to request extra Pupdate pictures during his upcoming stay, too! We jump at the chance of sharing cute pics of the pups in the playroom :) Looking forward to having you and Gizmo visit again next week, and thank you again for the kind feedback. -Liz, Mana... read more
Pooch hotel is great. I love the photos they send throughout your dog's boarding stay. The staff is very friendly!
Business response:
Hi Danielle! Thanks so much for the kind feedback. We've really enjoyed having Buffy as a regular overnight guest over the years. She fits right in here with the small dogs and the humans. We're happy to send you any extra pics of the pretty girl that you would like! :) Hope to see you both back soon, -Liz, Manager
Our Rocky had great time at the Pooch Hotel during his month long stay. We received regular updates on him along with photos of him in action. We know he got lots of attention from the fantastic hotel staff. We are grateful for the great care given to him during our time away. The Pooch Hotel was great for him as he hates the cold and snow—he was always warm and dry. Thank you for great care given our Rocky! Harold and Tom
Business response:
Harold and Tom, We are so happy to hear this kind feedback about your and Rocky's experience. We are grateful to have had Rocky for a nice long vacation at Pooch, he was a pleasure! Talk about a photogenic dog... wow! :) Hope to see you all back soon. -Liz, Manager
Staff is kind and attentive. Love the pics of Javi at play!!
Business response:
Hey Laura! Thanks so much for the kind feedback. Javi is a riot -- he gives us so many photo opportunities! :) Hope to see you and Javi soon, -Liz, Manager
Very professional and personable staff that made us very comfortable leaving our Buddy there for the first time.
Business response:
Scott, Thank you for the kind feedback. We're really glad to hear that you and Buddy had a good first time experience. We really enjoyed caring for him. Hope you and Buddy come back to visit us soon. -Liz, Manager
Frequently asked questions about Wag Hotels - Lincoln Park
How is Wag Hotels - Lincoln Park rated?
Wag Hotels - Lincoln Park has a 4.8 star rating with 1,279 reviews.
When is Wag Hotels - Lincoln Park open?
Wag Hotels - Lincoln Park is open now. It is open 24/7.