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Wag Hotels - Richardson

4.7

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751 S Central Expy, Richardson, TX, 75080, United States

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4.71,281 reviews
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Ashley J.'s profile image
Ashley J. 
7 years ago

The Pooch Hotel in Richardson took such great care of our 11 week old black lab puppy. They made sure he felt comfortable hanging out with the small dogs instead of putting him with the full grown labs. They emailed us pictures and a message letting us know he was doing ok, and they also provided a great report card with helpful comments at the end. I love that they are 24/7 and we can pick him up at any hour of the night. Will definitely use for future visits to Dallas! Thanks so much Pooch Hotel! 

Business response:

Thank you for the review Ashley! We really enjoyed getting to know Trooper! Such a sweet puppy! We are happy to hear you enjoyed all our amenities and hope to see him again soon! 

Julia H.'s profile image
Julia H. 
7 years ago

Since I was not with my dogs, it is difficult to know how they did. In viewing them on TV they looked okay; no fights or problems with the other dogs. The staff is great to work with and I feel confident if there were any issues, they would contact me. 

Business response:

Hi Julia! We LOVED taking care of Gini and Taffy! They are such sweet fur-babies and we can't wait to see them again! Give them kisses for us! 

William and Charlotte K.'s profile image
William and Charlotte K. 
7 years ago

We took our boxer Brody to Pooch to see Kendra the groomer, she does an excellent job everytime !! 

Business response:

Thank you William and Charlotte! We LOVE when Brody comes to visit! 

Ellen T.'s profile image
Ellen T. 
7 years ago

My dog loves the Pooch Hotel, which we use primarily for boarding. The staff knows him and greets him warmly, and he settles right in. t 

Business response:

Thank you for the review Ellen! We love when Pippin comes to visit! 

Phyllis G.'s profile image
Phyllis G. 
7 years ago

Our first time & we were worried about our new Rescue. Everything went well & we were able to keep an eye on her w the camera!! 

Business response:

We are glad you were able to enjoy the webcam services Phyllis! We loved taking care of Coco and look forward to future visits! 

Jeffrey H.'s profile image
Jeffrey H. 
7 years ago

We like you all but are concerned that our doggie Nina sometimes is not always happy to come to your facility. There have been a few times when she resists entering y'all's front door. As we mentioned, this does not happen all of the time but your establishment is the ONLY place where she does this. Even the Vet and grooming place does not elicit this type reaction from her and she does not being at either once she is there. 

Jessica A.'s profile image
Jessica A. 
7 years ago

My two shepherd puppies were very well taken care of at the Pooch Hotel! I was able to book a room at the last minute for my fur babies. One of my shepherds is not the most trusting, but the staff knew how to put him at ease. They both received so much attention. I always received a quick call back when checking in. I had no fears about their well being. I will definitely bring them back here again! 

Business response:

Thank you for trusting Pooch with your pups Ranger and Lola! We had a lot of fun with them and hope they come visit us again soon! 

Carolyn and Dean W.'s profile image
Carolyn and Dean W. 
7 years ago

Well groomed Austrian Shepherd 

Business response:

We are happy to hear your enjoyed Brooklyn's groom! We hope to see Brooklyn again very soon! 

John B.'s profile image
John B. 
7 years ago

We have boarded our dogs at Pooch Hotel in Richardson since they opened and have always been very happy with our experience. 

Business response:

Thank you John. It was great to spend time with Gus and Boomer recently. Thank you for continuing to choose Pooch to take care of your special pups! 

Frequently asked questions about Wag Hotels - Richardson

How is Wag Hotels - Richardson rated?

Wag Hotels - Richardson has a 4.7 star rating with 1,281 reviews. 

When is Wag Hotels - Richardson open?

Wag Hotels - Richardson is open now. It is open 24/7.