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751 S Central Expy, Richardson, TX, 75080, United States
Get directionsMy dogs are happy when I pick them up from being boarded. They do not seem stressed like they have at other places. Very pleased with the service!
Business response:
Thank you for the review Leigh Ann! And thank you for trusting the Pooch Hotel to take care of your sweet babies Lleyton, Justine and Owen!
I love taking my dogs here. I could not stimulate them nearly as much on my own and I feel like they get exercise, stimulation, and socialization from pooch hotel
Business response:
Thank you Sarah! We love Mona and Zoe, they are such sweet babies and enjoy playtime so much!
Pooch Hotel is so great with our dogs. They sent us pictures for the holidays which brightened our day. When one of our pups wasn't eating, they let us know but coordinated with our vet so we didn't have to. (She was fine, just stubborn. Nothing some soft food couldn't handle. Thanks, Pooch Hotel for having a good brand on hand!!)
Business response:
Thank you for the review Kathy! We are happy to hear you are pleased with our care of your sweet pups Buddy and Precious. We are here for you and your babies anytime!
My Miniature Poodle, Pippin, seems to thrive at Pooch. And I love the flexible hours, the responsiveness of the staff, the full-service attitude. Pooch is a winner with me!
Business response:
Thank you for the review Ellen! We love Pippin! He is so full of energy and spunk. We love taking care of him and interacting with him in group play!
Maybe daily notes on how the dog was doing
Business response:
Thank you for the insight Ami. We generally send out "Pupdate" emails during a longer stay, which you should have received. We also try to give a report card to first time boarding dogs as well. Hopefully you received both. I have made a note in your account for Snoop Dog to receive daily updates next time he comes to visit!
Everything went smoothly. I had no compaints. My baby was happy when I picked him up.
Business response:
Glad to hear you were happy with us taking care of your sweet Loco! He was such a sweet pug and great in playgroup!
Bella is very happy to be going to Pooch Hotel. At first I thought it was a particular person, but as different persons took her, she was happy overall. (Only once has she wanted to go back with me.) This gives me peace of mind that she is well cared for and satisfied. Staff is always helpful and friendly, excited toward me and Bella. I like the posters, special greetings about the dogs there. It is always clean also! Thank you, Anita McKnight and Bella
Business response:
Thank you Anita for the sweet review! We love Miss Bella and she is such a good girl when she comes to visit. We love giving her special love and attention and she's a popular friend in playgroup!
My dogs go to the Spa for baths & nails. The love their Groomer & their nails are always beautifully done. I am able to choose what shampoos & scents are used.
Business response:
Thank you Rebecca! We love when Izzy and Zoe come to visit, they are always so good for their bath and nails!
Very friendly staff
Business response:
Thank you Darla! We really enjoyed taking care of your pups Sully and Whiskey.
Wag Hotels - Richardson has a 4.7 star rating with 1,281 reviews.
Wag Hotels - Richardson is open now. It is open 24/7.