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Wag Hotels - Richardson

4.7

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751 S Central Expy, Richardson, TX, 75080, United States

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4.71,281 reviews
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Linda M.'s profile image
Linda M. 
8 years ago

Caring 

Business response:

Thank you Linda. We enjoyed taking care of your babies Oscar and Ollie. They are the cutest Dachshunds! 

Robbin B.'s profile image
Robbin B. 
8 years ago

First time for my pet to go to a kennel and he did great. Very impressed with the facility and the people who run it. Thank you for all the prompt responses when I checked on Venga. 

Business response:

Thank you Robbin. Venga did very well with us and we enjoyed spending time with him. He is very photogenic as well and we loved posting his cute picture on our Facebook. Thank you again for choosing Pooch Hotel to take care of your sweet pup! 

Amy's profile image
Amy 
8 years ago

I liked it was convenient and I was able to drop my pet off anytime. When I picked him up, he was so excited but I would've loved to have known how he did I. itwas my first time leaving him at a place like this so I'm unsure if he was good, bad, or what. A report would be nice. 

Business response:

We apologize you did not receive your report card for Fred! We made one for him and I mailed it to you today. We would like for you to know he was a little shy at first but did warm up to some of our staff. Again, very sorry we missed giving you a report card on Fred. We will definitely make sure to follow up with you next time! 

Julia H.'s profile image
Julia H. 
8 years ago

My shy rescue dog is beginning to feel more secure and not as lonesome after staying at Pooch Hotel. The employees there are very caring and understanding of her condition. 

Business response:

Thank you Julia! It has been amazing to watch Gini open up to us and the playgroup. We love cuddling (and spoiling) her! Thank you for trusting us to take care of your sweet baby! 

Sandi and Boyd S.'s profile image
Sandi and Boyd S. 
8 years ago

We've boarded our dog many times with Pooch and she always comes home happy and healthy. The staff is very caring and very accessible, even with after hours pick up. 

Business response:

Thank you Sandi and Boyd! We feel very privileged to get to take care of Penny. She is a great player and we love her little personality! We can't wait to spend more time with her soon! 

Q.H.Haqq's profile image
Q.H.Haqq 
8 years ago

Diesel loves going he is always excited to go to the hotel. 

Business response:

Thank you! We loved getting to spend time with Diesel during his recent boarding stay. He is such a great player. Hope we can spend more time with him soon! 

Kathy P.'s profile image
Kathy P. 
8 years ago

My dog Mozart loved it at Pooch. When we arrive I can't get the c a r door open fast enough. He is always so happy to see the caregivers who are equally happy to see him. 

Business response:

Thank you Kathy! Mozart has come a long way from his first visit to Pooch. It has been amazing watching his transition into the amazing Mozart we know today. It is wonderful to hear that he loves coming to see us so much- as we love spending time with him as well! Hope to see you both soon! 

Kary M.'s profile image
Kary M. 
8 years ago

Herschel loves to go to the Pooch Hotel. He has some special circumstances that need to be addressed when he is boarding and the staff at PH has always managed them and have never stated that he had any problems that may have caused them concern during his stay. 

Business response:

Thank you for the review Kary! We absolutely adore Herschel. He is a very special addition to our Pooch family and we are so happy to hear you trust us with your baby. 

Robin/Jason G.'s profile image
Robin/Jason G. 
8 years ago

While other area doggie daycares have continually imposed more rules, Pooch Hotel consistently serves it customers without changes. 

Business response:

Thank you Robyn! We love taking care of your pooches Rudd and Cass. They bring so much excitement to daycare! 

Frequently asked questions about Wag Hotels - Richardson

How is Wag Hotels - Richardson rated?

Wag Hotels - Richardson has a 4.7 star rating with 1,281 reviews. 

When is Wag Hotels - Richardson open?

Wag Hotels - Richardson is open now. It is open 24/7.