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Wag Hotels - Richardson

4.7

About this business

Looking for quality care for your pet during the day? With Los Angeles traffic, it’s hard to get home in time to walk your dog. That’s where we come in! When it comes to dogs, we love to serve! More than just a Hollywood dog boarding facility, Pooch Hotel also offers awesome dog daycare. With multiple spacious play areas, our experienced staff members separate dogs into groups by size and personality to ensure everyone enjoys playtime. We keep the peace and award delicious treats for good behavior. Your pet will also have ac... read more

Location details

751 S Central Expy, Richardson, TX, 75080, United States

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4.71,257 reviews
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Kelly L.'s profile image
Kelly L. 
6 years ago

Too expensive. Unfortunately I had no choice. I had to take my dogs at midnight after they rushed my mom to the ER. They charge for everything. For 2 small dogs that can be put together I paid $275 for 39 hours. 

Hugh S.'s profile image
Hugh S. 
6 years ago

Elley loves you but you bathed her and did not cut nails or brush her per my request. 

Sarah M.'s profile image
Sarah M. 
6 years ago

The webcam system was down the entire time my pups stayed, which was the main reason why I chose this place for my dogs. Also, when I picked up my pups, one had injuries all over her front legs and paws while the other looked as though she had lost a significant amount of weight. I could clearly see her ribs and indentation of her pelvic bone. 

Rita B.'s profile image
Rita B. 
6 years ago

I was disappointed that I could not check on Baxter with the webcam but I got a picture and update twice which helped! Rita Bonds 

Dennis or Rose H.'s profile image
Dennis or Rose H. 
6 years ago

Everything seemed to go well and the staff is friendly. The one concern that we have is the fact that we were not able to see where our dog was housed. We were told that we could not go back to the daycare area due to safety concerns. It makes us uneasy not to know the conditions of the area. We are wondering what this safety issue is. 

Steve M.'s profile image
Steve M. 
6 years ago

This is the second time our dog has been hurt and has required stitches during her stay. We were alerted and the situation was handled professionally. I believe there is a problem with supervision during play time. 

Debbie G.'s profile image
Debbie G. 
6 years ago

Took my 2 small dogs to playtime in the afternoon. When I picked them up both of my dogs were ‘grinning’ ear to ear. What could be better! 

Mark/Barbara S.'s profile image
Mark/Barbara S. 
7 years ago

We had a bad experience at a dog ranch in California We will not board our fine canines anywhere but Pooch Hotel 

NP's profile image
7 years ago

Had trouble dropping off my dogs because I was told there was no reservation even though I had my reservation confirmation. Then I was told my puppy lunged and snapped at an employee...... if anything my puppy will try and hide from new people. 

Frequently asked questions about Wag Hotels - Richardson

How is Wag Hotels - Richardson rated?

Wag Hotels - Richardson has a 4.7 star rating with 1,257 reviews. 

When is Wag Hotels - Richardson open?

Wag Hotels - Richardson is open now. It is open 24/7.