This profile has been claimed by the business owner or representative.
1185 Imperial Drive, Suite 100, Hagerstown, MD, 21740, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been to WRA in Germantown and now in Hagerstown. I must say, while efficient, personable, and on time, the Hagerstown location needs some TLC to the facility itself. The appearance of the office, tech rooms is just not welcome and inviting. You can really tell "We are not in Kansas anymore" because it is hard-core looking.
I recently contacted Washington Radiology – Hagerstown, Trilogy II to schedule multiple MRIs. While most medical offices understand that insurance coverage can treat multiple MRIs as a single event, this office strictly adheres to a policy that limits the number of MRIs per day. I explained that my insurance considers multiple MRIs on the same day as a single event, but the manager would not make an exception. It’s concerning when a medical office prioritizes rigid rules over individualized patient care. In my experience, f... read more
Got MRI in March 2024. Paid what I owed. They have billed my insurance 3 times for this service. They got paid by my insurance, then send me a bill January 2026 saying I owe the whole amount. Nowhere on the bill does it show what I paid or what my insurance paid. Follow up: Receive call from the company and the issue was resolved and was handled very professionally. Updated review
Always a nice and professional staff. Clean office. I think it's smart to get all your Radiology test done in one place. Been coming here for years.
No wait time, the facility is clean and comfortable, but what made it fantastic were the staff, kind and caring. Shout out to Angel and Shannon you are both amazing
Washington Radiology Hagerstown, Trilogy II has a 3.8 star rating with 129 reviews.
Washington Radiology Hagerstown, Trilogy II is open now. It will close at 7:00 p.m.