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Waste Pro

4.4

About this business

Waste Pro is one of this country’s fastest growing privately owned solid waste collection, recycling, processing and disposal companies, operating in eight southeastern states. Serving more than two million customers from over 70 operating locations, Waste Pro USA is headquartered in Longwood, Florida, where it was founded in 2001 by the Jennings family, and maintains more than 235 exclusive municipal contracts and franchises. 

Location details

131 Brickyard Road, Mt. Holly, NC, 28120, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.4144 reviews
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Frank Hamel's profile image
Frank Hamel 
2 months ago

Take a look at these pictures. Waste Pro deemed them too full to dump. Incredibly disappointed with this service. I worked for waste recycling service for half a decade and republic services for half a decade. Never, ever would I treat my customers this way. We always looked at it as “would you treat your children or your mother this way?” No? Then don’t treat your customers this way. If you’re in a community where service is included in your hoa, I’d highly recommend looking for someone else. Now my garage smells with the t... read more

amy shippy's profile image
amy shippy 
3 weeks ago

Worst service I have ever experienced. Set up an account on 7/31(Thursday) and prepaid for 3 months' service with a credit card. Told my trash/recycle day was Wednesday and that I would receive my containers next Tuesday. Week 1: Tuesday comes; no containers. I call on Wednesday, 8/6. Now I am told containers won't be here for 7-10 days and that they will pick up my bagged trash. Too bad the first person I spoke with didn't tell me that because my "day" is Wednesday so now I have no trash service that week. On Thurs... read more

Joseph “Razor Shaver” Shaver's profile image
Joseph “Razor Shaver” Shaver 
4 months ago

How a garbage can goes missing in action inside the truck and the driver has no clue it happened. This has happened several times in a year. And the handicap person that’s staying with me has to have her trash bags empty every day . And we have to wait 7 to 14 days to get another one. Waste pro has the worse, customer service reps in the corporate world. Unappreciated !!!!! I get better service with waste management on my job sites . Hope Cato homes would switch back to waste management. 

Chris Redd's profile image
Chris Redd 
6 months ago

The trash service runs at my place in Bessemer city on Thursday's. Every week for the entire 7 years I’ve been at my residence the team comes by and takes my cans out without any problem. This past Thursday a new person was coming around with the truck that we haven’t seen before. This guy doesn’t touch either of my two cans, hanging a tag on them stating it was an excessive amount and it needed to be corrected before the next pick up day. He did the same exact thing to my neighbor three doors down which also has never had a... read more

Villard Vitalis's profile image
Villard Vitalis 
5 months ago

If I could give this service 0 stars I would be google won’t allow it. I have been a client here for 2 years now and within that time it’s either you can’t get ahold of anyone who has an ounce of respect for you and won’t just talk over you while you’re trying to speak (Patty) then proceeds to hang up the phone on you while you’re trying to get you account sorted out. Absolute piss poor customer service!!! or you get ahold of someone who doesn’t know what they are talking about tells you to pay a certain amount online and yo... read more

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Frequently asked questions about Waste Pro

How is Waste Pro rated?

Waste Pro has a 4.4 star rating with 144 reviews. 

When is Waste Pro open?

Waste Pro is open now. It will close at 5:00 p.m.