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185 Manor Ave SW, Concord, NC, 28025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I a new customer and so impressed with their customer service. I have called twice ... both times call answered immediately and the rep was able to answer my question on the spot, even sending a note to a supervisor as we spoke. Total opposite of my last company ... I waited one hour-plus when I called and got a generic call center where they had no local knowledge.
Business response:
Hi Martin, this is great news to hear! Thank you for leaving us a 5-star review in Concord. We always want to make our customer's day in the little things we do. We appreciate your support!
Truck 3005 - THE BEST Michael Sr & Michael Jr
Business response:
Hi Mary, we appreciate you taking the time to rate our services in Concord. Your 5-star rating is greatly appreciated!
Trash pick-up day was on Thursday for my neighborhood. I live in a senior community in Cornelius. Only half of my trash can contents made it to the truck. The remainder was left scattered on the road. My HOA president stopped the truck and was told they did not have a broom or dust pan. I called the town of Cornelius yesterday and then reached out 2 times Waste Pro. Again, we are a senior community and some of us need some help. I still have not heard a word from them. This is totally unacceptable.
Business response:
Hi Vicki Cathey, we are disappointed to see your 1-star review and hear about your issue. I would be happy to contact management on your behalf. Please email mktsm@wasteprousa.com with your full service address and contact information so we can better assist you. Thank you. – SM
Waste Pro has a 4.8 star rating with 2,947 reviews.
Waste Pro is closed now. It will open on Monday at 8:00 a.m.