This profile has been claimed by the business owner or representative.
185 Manor Ave SW, Concord, NC, 28025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I want to give a big SHOUT OUT and thanks to the crew who waited for me and helped me with my can. I live on Cool Breeze Lane China Grove. I am 78 and was jogging my can to the truck that waited for me. I young man met me and pushed my can to the truck and emptied it! Awesome job !!
Business response:
Thank you, John, for recognizing our hard-working team in Concord. We appreciate the support and appreciate you being a Waste Pro customer.
I a new customer and so impressed with their customer service. I have called twice ... both times call answered immediately and the rep was able to answer my question on the spot, even sending a note to a supervisor as we spoke. Total opposite of my last company ... I waited one hour-plus when I called and got a generic call center where they had no local knowledge.
Business response:
Hi Martin, this is great news to hear! Thank you for leaving us a 5-star review in Concord. We always want to make our customer's day in the little things we do. We appreciate your support!
Truck 3005 - THE BEST Michael Sr & Michael Jr
Business response:
Hi Mary, we appreciate you taking the time to rate our services in Concord. Your 5-star rating is greatly appreciated!
Not a happy customer right now ever since waste pro Took over r&f waste our trash pick up has been off They have skipped us twice and when we called them they gave us bs we pay up yearly expect the same appreciation they we give them but that’s not the case After our time is up moving on . I wouldn’t recommend them to anyone .
Business response:
Hi Amanda, we appreciate the feedback on your service in Concord! Unfortunately, we need additional information to verify service and locate you as a customer. Please contact us at mktsm@wasteprousa.com with your service address and contact information; we’d love to hear how we can earn 5 stars from you! - JK
I've been a customer for years and never have they just not picked up for a week!!! The roads in my area have been cleared for days. Enough so trash shouldn't be a week behind. This new waste pro is definitely not the home company we had. Miss my old company Debbie Austin
Business response:
Hi Debbie, we appreciate the feedback on your service in Concord! Unfortunately, we need additional information to verify service and locate you as a customer. Please contact us at mktsm@wasteprousa.com with your service address and contact information; we’d love to hear how we can earn 5 stars from you!- JK
Trash pick-up day was on Thursday for my neighborhood. I live in a senior community in Cornelius. Only half of my trash can contents made it to the truck. The remainder was left scattered on the road. My HOA president stopped the truck and was told they did not have a broom or dust pan. I called the town of Cornelius yesterday and then reached out 2 times Waste Pro. Again, we are a senior community and some of us need some help. I still have not heard a word from them. This is totally unacceptable.
Business response:
Hi Vicki Cathey, we are disappointed to see your 1-star review and hear about your issue. I would be happy to contact management on your behalf. Please email mktsm@wasteprousa.com with your full service address and contact information so we can better assist you. Thank you. – SM
Waste Pro has a 4.8 star rating with 2,942 reviews.
Waste Pro is closed now. It will open at 8:00 a.m.