This profile has been claimed by the business owner or representative.
Watermark Home Loans’ vision is to lead the industry through providing quality customer service, setting the standard for professional ethics, and delivering the best financial options to each client. Watermark Home Loans strives to provide complete customer satisfaction and treat each client with the respect, integrity, and communication they deserve.
100 Spectrum Center Dr, Ste 520, Irvine, CA, 92618, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Kevin won my business by being so quick to respond to my initial inquiry, as well as throughout the entire process. He answered every question, and found solutions to little issues along the way. He called or texted back on weekends or evenings as my schedule required, which is unusual. Kevin is also very knowledgeable and will find out answers if he doesn't know, rather than blowing it off. Plus, he is very personable and pleasant to work with during the process.
Jesse would always quickly respond to any questions I had during my refi and was very informative. He lead me through the entire process and made sure any questions were addressed. Highly recommend!
Business response:
Hello Christel. Thank you for the kind words. I really does mean a lot to me. Please do not hesitate to reach out in the future if I can help you or anyone you know out. Thank you again and take care !
Thomas did a great job in helping us refinance our loan. He was very knowledgeable and responsive (even during off hours). It was a pleasure working with him!
Lance was amazing throughout my refinance process. He was extremely responsive to all of my many questions, and took the time to truly understand my situation to provide me the right loan at a very competitive rate. He exceeded my expectations every step of the way!
Lance and his team made every step of refinancing so easy and painless. They communicated every step of the way and were readily available by email and phone. Lance was professional and personable. Most important to me was there was no double talk; everything Lance said is what stayed true throughout the process. Their online system was super easy to use and intuitive - we completed the process entirely from my computer, uploading documents and providing signatures. The entire process was finished and closed in twelve calend... read more
I’ve used Brian for multiple purchases over the years and he’s always been very upfront and honest about the costs. He is responsive and answers any questions you may have during the process. He offered me a very competitive rate, and he was on top of every task that came up during the process. I’ve referred him to a few friends and family members and they have all raved about how great Brian is to work with.
Business response:
Thanks, Adan. Happy to help you again!
With just a few phone calls and on-line assistance, Jesse got us our loan in record time. We were very pleased with the rate that was offered and the ease of using Watermark's website.
Business response:
Hello Jim. Thank you for the kind words, it was a pleasure working with you on your refinance. Please do not hesitate to reach out if I can help you or anyone you know out in the future. Thank you again and take care.
This is the quickest and easiest loan we have ever done! We are so happy that we chose Watermark and had Charles Newsome and his team handling our loan. They were outstanding! Charles always answered any questions we had immediately and kept us informed on where we were in the process. Everything went smoothly from beginning to end. Things could not have gone better. We would highly recommend Charles and Watermark to anyone considering a new mortgage or refinance loan!
I was working with another lender and costs were higher. I was lucky to get in touch with Austin. The refi process was smooth and fast. Only 3 weeks as promised by Austin, he always answered my emails with any questions or concerns that I had in a prompt manner and explained everything I needed to know. I will reach out to Austin any time I purchase or refi again and again.
Business response:
Olivia! It was such a pleasure to work with you again, thank you for your continued trust. I hope you know I am always just a phone call away!
Watermark Capital, Inc. has a 5 star rating with 2,331 reviews.
Watermark Capital, Inc. is closed now. It will open at 8:00 a.m.