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Watermark Home Loans’ vision is to lead the industry through providing quality customer service, setting the standard for professional ethics, and delivering the best financial options to each client. Watermark Home Loans strives to provide complete customer satisfaction and treat each client with the respect, integrity, and communication they deserve.
100 Spectrum Center Dr, Ste 520, Irvine, CA, 92618, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I had a situation where I needed a new lender at the 11th hour where my prior bank had been coming up short. I had only 9 days until my close date and I ended up going with Watermark after they made me feel good about it working... and they executed FAST. Martin was fantastic, I thought I'd have to delay escrow/close by a couple weeks but it only took an extra 4 days from the original planned closure. I am seriously impressed, great team, great communication, and they beat my previous bank's rate by a mile.
Brian would call or text to let me know if anything was needed on my end and keep me updated. Made the process simple and could not be happier working with him. Would highly recommend.
From my first call to funding my refinance cash-out home loan, Brian Alterman of Watermark Home Loans was ace! As most people do, I started in a sea of online recommendations. I read reviews, picked out my top contenders and made phone calls. Brian distinguished himself from all the others. He was straight-talking, did not smooze, charm or otherwise try to manipulate me. And Watermark simply offered the best rate/points/deal for my needs. From my first call to closing, it was less than 30 days altogether. Brian and his team ... read more
I worked with Jack and he sent me all buy down rates, on a spreadsheet, on our first call. I couldn't get this from other large and popular VA lenders (they would say "it changes all the time"). It is frustrating when they don't send you what you ask for to do your comparison shopping of rates. In addition, when I was ready to go forward, the buy down was a point lower then the other 2 VA lenders. Using Watermark was the way to go for us.
I worked with Ron Trejo to obtain a loan for an investment property. He provided excellent service and helped me close despite several obstacles out of our control. Our rates are great and no one could match them. We couldn't have pulled it off without the great dedication from Ron. Highly recommend!!!
Jack Olson and team were fantastic! In addition to being a nice guy, Jack was patient, informed, flexible and worked with us throughout our home buying process. He was super communicative and checked in to make sure we knew he was there to answer any questions as we went through each step of the loan approval process. When we hit some unexpected difficulties, Jack was able to work with us to figure everything out. Highly recommend!
Jack Olsen was honest in providing the correct information right from the start. He was very responsive and easy to reach when needed. The underwriting department was super nice. Rate lock and one time draw down was a great feature. highly recommend them to anyone
Jack Olson and team helped me complete a quick close and walk me through the process on a first-time home purchase. I chose them for competitive costs but they also delivered great service.
Douazong Lee was the most helpful Mortgage Banker that I've ever worked with (and I called around and spoke with 10+ mortgage co's for my home loan). She went above-and-beyond, and got back to me immediately when I had questions (which I had a lot). Ask for her when you call and you'll get incredible service and an incredible rate.
Watermark Capital, Inc. has a 5 star rating with 2,403 reviews.
Watermark Capital, Inc. is closed now. It will open on Monday at 8:00 a.m.