WELL Health Medical Centres - Meadowvale

Junitta Brownridge 

on Google

2 months ago

I love WELL Health Meadowvale. While I find the main reception staff a bit cold, the digital check in process is seamless. We don’t even have to interact. Nonetheless, the staff at the MCI nurses station are great. They are friendly, efficient and diligent. My family doctor, Dr. Audu is a breath of fresh air. She’s kind, a good listener and extremely thorough in her practice. The rooms are clean and quiet. I also really like that they send my prescriptions right to my pharmacy. I don’t have to handle any paperwork. Why the p... read more

Katherine Baldock 

on Google

a month ago

Repeatedly forgot to deliver information related to my initial allergy test. I.e. did not tell me to bring the foods I suspected I was allergic to for testing. I had to leave the appointment and come back after purchasing them. During the allergen test I was left in the room for 30 minutes. I had to take pictures of the allergy test results at the 15 minute mark because the doctor did not show up in time. On my second appointment they did not order my allergy shots as I had done via the phone 3 times. If it were possible to ... read more

Akshit Singh 

on Google

2 weeks ago

The worst clinic with zero customer care standard i had an appointment today with Dr sastri and i called the receptionist that i might be running late half an hour the lady told me that its fine. After 15mins she’s calling me back to book off and schedule a new appointment with an cancellation fee of 150$ and i was on middle of the way to reach the centre. 

Danielle Boubert 

on Google

3 months ago

Quiet possibly the worst clinic I have ever been too, I would definitely recommend to stay away from here. Expect to be waiting close to three hours for an appointment, my first two appointments I was there for 3 hours, and my third one for over an hour. The one receptionist is absolutely horrible, has zero customer service skills, is incredibly rude and refuses to communicate - she cancelled one of my appointment at 9pm the night before and I had to fight to get a new appointment booked. The African American receptionist is... read more

Traycho Atanasov 

on Google

2 months ago

This is review on Millcreek location. The low score showcases front desk interaction with customers.My recent experience was with Angela from reception and was very unpleasant. Her attitude was bossy and showed lack of accountability and respect for customers time. My family doctor is Dr. Brenda Martin who is exceptional professional, we can’t express our gratitude for all the care she has given over the years . Any interaction with reception on the other hand is most of the time unsatisfactory in many ways.