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WELL Health Medical Centres - Yonge and Charles
- Medical Centers
- Toronto, ON
About this business
Welcome to WELL Health Medical Centres – Yonge & Charles, part of the WELL Health Clinic Network. Formerly The Health Clinic by Shoppers, we proudly serve downtown Toronto. Our clinic is a short walk from TTC Lines 1 & 2 at 21 Charles Street East in Toronto, with paid parking available nearby. Please select the button below to schedule your visit. We look forward to seeing you!
Location details
3 Charles St W 3rd Floor, Suite, Toronto, ON, M4Y 1R4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
The staff were very attentive and friendly. I was able to check in and leave for about an hour before my appointment, which was helpful. However, even after returning, I still had to wait around 1.5 hours to see a doctor. That said, the doctor was excellent—very attentive and resolved the issue I came in for. They also offer the option to book online, which I’ll definitely try next time to hopefully avoid the long wait. Overall, a good experience!
I attended the WELL walk in clinic today, March 14 2025 regarding a throat infection. The receptionist was prompt, courteous and professional. The waiting room is light, airy, very clean and welcoming. I was seen in 45 minutes by Dr Surajballi. I left extremely content. Dr Surajballi was kind, professional, very knowledgeable and helpful. He was very cheerful and energetic and I already felt better by the time I left. I highly recommend this clinic!
Convenient walk-in clinic. I was there on a weeknight and didn't have to wait long to see a doctor. Newly renovated as well. The only caveat was the walls weren't soundproof at all and I could hear basically the entire conversation next door that the doctor had with a patient, which makes me a bit concerned for patient privacy and confidentiality. As well, the doctor seemed to get frustrated with the other patient and raise his voice at her (English did not seem to be her first language), which made me feel a bit intimidated... read more
I had the good fortune to get in here on the Sunday afternoon of the Thanksgiving weekend near closing. Although the wait was a bit long due to the odd hours, the receptionist and doctor were both very helpful and patient. The doctor although clearly very busy was very friendly and happy to answer my questions. The facilities are also newer and nicer than most clinics, with nice lighting and not those "doctor's office" fluorescent bulbs. The only reason I don't give 5 stars is because of their telephone system. It seems impo... read more
I visited the clinic with a scheduled appointment for 2.15, but I ended up waiting nearly two hours. While the facilities are clean and easily accessible, and the doctor was very friendly, the long wait times were quite disappointing. I noticed that several people who arrived after me were called in for their consultations first, which was frustrating. I hope the clinic can improve its scheduling in the future to better accommodate patients. Thank you!
Frequently asked questions about WELL Health Medical Centres - Yonge and Charles
How is WELL Health Medical Centres - Yonge and Charles rated?
WELL Health Medical Centres - Yonge and Charles has a 4.9 star rating with 52 reviews.
When is WELL Health Medical Centres - Yonge and Charles open?
WELL Health Medical Centres - Yonge and Charles is closed now. It will open tomorrow at 9:00 a.m.