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WellNow Urgent Care
- Urgent Care
- Cobleskill, NY
About this business
Location details
721 East Main Street, Cobleskill, NY, 12043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
I've been here a few times with my kids and once for myself since school started and the germs have been spreading and every single time I've gone I've been seen quickly, even without an appointment, and treated as a priority. They were kind to me, my kids, gave us good care, diagnosed us and treated us in a timely manner. Definitely recommend!
The general staff is great. But, the providers vary. Peter is excellent! On the other hand, the PA Michael was terrible. We found him to be condescending, brisk, and ordered extraneous testing that he literally stated "was not necessary" and very costly. He did nothing for us. Some people should not work with the public. If I were you, I would check to see who is on before going there. If it's only Mike that is available, it's worth driving a bit to get quality, compassionate care.
Business response:
Hi Melissa, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
First of all as a warning, you'll see they only have two stars a robot comes on when you call and they will not let you get through. It's horrible there is no TLC.
Business response:
Hi Virginia. We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit and the best way to contact you.
I give it one star just for being there ...but what good is it when its closed on Weekends...guess your not supposed to have a medical emergency on a Saturday or Sunday...I understand the whole Medical field is collapsing due to Covid mandates but gosh this is ridiculous
This place is useless. Went in to receive treatment, the don't offer any treatment. Was told by receptionist they are closed for everything other than testing for covid 19. I asked if I could get tested for covid then.... She said I'm sorry we only treat patients for covid that don't exhibit any symptoms. Who would get tested for something if they had no symptoms? She said we mainly exist to test people with no symptoms who are traveling. These employees are stealing a paycheck. What the fuck is going on around here
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 4.7 star rating with 383 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is closed now. It will open tomorrow at 8:00 a.m.