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West Park Lofts
- Apartments
- Cleveland, OH
About this business
Location details
4027 Rocky River Dr, Cleveland, OH, 44135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would not recommend living here. The property is poorly maintained, with trash and litter left around the grounds for months without being cleaned up. It creates an unsanitary environment and shows a complete lack of concern for the people who live here. The power outages are frequent enough that I’ve lost groceries multiple times, costing me money that was never reimbursed. The water is constantly being shut off for repairs, often with little or no notice, making it difficult to shower, cook, clean, or even use the bathro... read more
Business response:
We sincerely apologize for falling short of the standards you deserved as a resident. We want you to know that your concerns are being taken seriously. The issues you've raised and the way your complaints were handled — are all significant matters that should never have been dismissed or left unresolved for this long. We deeply regret that you experienced a dismissive response when you raised legitimate concerns about maintenance and safety, and we understand how frustrating and disheartening that must have been. No resident... read more
the living conditions here are an absolute joke the management sends out letters stating high water use while they control the heat and boiler. its may and the heat is still blasting like its the middle of winter suddenly they want to check every unit for leaks. You have no control over the temperature heat or A/C The neighbors here have absolutely no apartment etiquette and when you complain about a legitimate issue management tells you you are not made for apartment living. If I could give this apartment zero stars I would... read more
Business response:
Ms. Montgomery, we are sorry to hear about your experience with temperature control and communication. Please contact us at to address further.
Frequently asked questions about West Park Lofts
How is West Park Lofts rated?
West Park Lofts has a 4.5 star rating with 44 reviews.
When is West Park Lofts open?
West Park Lofts is closed now. It will open on Monday at 9:00 a.m.