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West Salem Storage
- Self Storage
- Salem, OR
About this business
Welcome to West Salem Storage, your trusted storage solution in Salem, Oregon! Our state-of-the-art facility offers top-notch amenities and services to meet all your storage needs. We take pride in providing secure and convenient storage options with contactless rentals for a seamless experience. Our facility is equipped with 24-hour cameras and fire detectors, ensuring the safety of your belongings round-the-clock. For added security, we have fire sprinklers and a dedicated security guard on-site. Renting a storage unit is ... read more
Location details
650 2nd Street NW, Salem, OR, 97304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
These people are the worst storage I've ever used. They lie to you. They say they will have mañana return your call but nobody ever does. They transfer your call only to leave you on sitting hold because nobody answers. Nobody can seem to help fix the reserved price i was promised only to have that price doubled. I've never been so displeased with customer service before. Terrible TERRIBLE TERRIBLE!!!
Great place to hold your things! We were downsizing my in-laws and needed several storage units for them and one for us to be able to bring back family treasures, furniture and keep sakes. Easy to get in and out of. Plenty of carts to use to help on loading and unloading.... Great sizes to choose from at a very fair price. Great working with the staff to set it all up and they really helped us get several units all right next to each other. Make things very easy... Thanks! Five star all the way.
Tried that crazy to actually rent a unit from this place.However, never even got through on the phone.Couldn't get my online booking.The register with the system never got in never paid for anything.Thank god! terrible service And no customer support whatsoever.You can call, but they won't answer and if they do.It's just an empty tone on the other end of the line with nobody ever talking for half an hour?Basically the worst customer experience.I've ever had in my life.
If you are looking for a good storage unit for your belongings DON’T COME HERE. They advertise the units as temperature controlled and 24 hours access, but neither of those statements are true. If you’re there 5 minuets past 7 they will call the cops on you!! And ontop of that don’t bother trying to get ahold of the company because they just won’t return your calls!!!!
The booking online works great from a computer, but not so great if you are using a smartphone. I ended up calling the posted number on their website for help. Megan did a great job answering my questions.
Frequently asked questions about West Salem Storage
How is West Salem Storage rated?
West Salem Storage has a 5 star rating with 15 reviews.
When is West Salem Storage open?
West Salem Storage is closed now. It will open tomorrow at 7:00 a.m.