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Forster Court, Hunslet Rd, Leeds, LS10 1BA, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I am absolutely disgusted with the service here took my car for MOT , I knew it needed headlight and engine management light sorting before it went so agreed to this work before it was taken for test. I received news that the car had failed on handbrake ,rear brakes and front cv joint. I was told that my entire rear brakes on both sides needed replacing along with my handbrake cable and the cv joint needed replacing . along with cost of test ,headlight and removing engine management light this was going to cost over £900 ... read more
Absolutely NO would not recommend this place to anyone, poor customer service, felt let down after using the place for couple yrs now and all money we spent for our cars only to be treated like this. saying one thing and then another after having some thing done and to waste my money when if was shown in first place wouldn't of wasted money. So if want problems with your cars later and waste your money with poor attitude customer service then go else where. Shame wish i have used better independent garages now.
Business response:
Hi Mike, we are really sorry to hear about your experience at our Forster Court branch, please could you email our Customer Care Team at info@wilcomotosave.co.uk as they would like to take some more details from you so that they can investigate further. Kind regards, Wilco Motosave
So much has changed in one year, gone are the helpful staff only to be replaced with rude arrogant staff. Won't be returning again 😡
Business response:
Morning Caven, we're sorry to hear about your experience at our Forster Court branch. Please could you email our Customer Care Team at info@wilcomotosave.co.uk as they would like to take some further details from you so they can investigate further. Make sure to include as much detail as possible and the day you visited. Kind regards, Wilco Motosave
They will take your money for a diagnostic - then inform you that they can’t carry out the repairs and then send you on your way to another garage to get the potential repairs done. The other garage will laugh at you and say they can’t do the repairs without doing their own diagnostics - so at this point you are now £90 down before any work has even started on your vehicle. The staff on site is friendly and accommodating and I guess they are only doing what they have been told to do by the company - Mark King - The regional ... read more
Wilco Motosave has a 4.2 star rating with 423 reviews.
Wilco Motosave is closed now. It will open tomorrow at 9:00 a.m.