Wiseman Pools

kwoberg 

on Google

2 years ago

I don't mean to belabor the point Mr. Wiseman. I signed my contract on September 9, 2020, 418 days ago. I received an email from Ms. Capps on December 3, 2020 outlining the process going forward. That is the only time I have heard anything about the process or schedule on my pool. When I called the scheduler mentioned in the email back in January he informed me that he no longer did scheduling and to contact my field supervisor. I do not hear from the field supervisor on a weekly, or for that matter, monthly basis. I... read more

Alan Hayes 

on Google

4 years ago

Thank you SO much to Shawn, Jordan and Greg for making our dream pool a reality. I personally have 35 years in the pool industry in South Florida and we picked Wiseman Pools carefully. They not only built a GREAT pool but ON TIME and ON BUDGET! Thank you guys! Hayes in Howey 

Lynn Serdy 

on Google

a year ago

Our pool is beautiful. We were happy with the many workers we had throughout the 6 month installation process. When we had a few minor problems Alex would come help us. The only real problem we have is the concrete around the pool had about 8 creaks in it at completion. One is over 10 ‘ long. As time goes on more are appearing. We were told Weisman would not do anything unless a dime could fit in the crack. We have beautiful pool with an ugly pad surrounding it. 

Lilia Johnson 

on Google

a year ago

Covid helped create a "backorder" issue, however when pool Construction was begun the problems were in the last part of completion. Deck paint was incomplete and when they finally came to do it, wrong color paint was used. It is now 3 months and still waiting. Called office, as I was talking lady on phone accused me of cursing and screamed I'll send someone out and hung up. She responded like this on other occasions where I had to call about an issue.Very bad PR. I love the pool, but would not use them/reccomend them because... read more

John Russo 

on Google

3 years ago

I see many great reviews for Wiseman. I wish this was one of them. Denise from the office is a big thumbs down. Awful communication! I left three voice messages and an email over four day period in regards to a warranty repair. She finally decided to contact us (after we called a salesman to relay a message to the office) and stated to my wife that she emailed me and left me two voicemails. That never happened! I cannot stand when people alter their stories to cover their own incompetence. There is no excuse for that. Our ne... read more