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Worldwide Express
- Business Services
- Indianapolis, IN
About this business
Location details
9000 Keystone Crossing, Suite 1000, Indianapolis, IN, 46240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company has the worst service I have ever seen. They regularly make the same mistakes and take no accountability. You will have erroneous billing, a complete lack of transparency, and a teeth-pulling experience trying to get issues resolved. I have had two on-going support requests that have lasted 9 months that remain unresolved. YOU CANNOT FIND A WORSE COMPANY TO DO BUSINESS WITH. If it was possible to give no stars, or negative stars, I would have. This company does not have any standard of excellence and does not d... read more
My company was with UPS for 25 years when we decided to try a re-seller like Worldwide Express. For the past four years I have had to call their office 7 times about over charges and they would send me a check to satisfy our agreement. This past November, we caught a huge amount of over charges, which made their rates more than UPS and they said they would correct it on future invoices. on December 1, 2016, I get an email stating they had immediate closed our account stating we had been complaining too much and that our acco... read more
Too bad you cannot give a company 0 stars, Worldwide Express is terrible to work with. Unlike UPS or USPS, their site will allow for an incorrect address to be entered. This is plain and simple, just a savvy little way to rip you off. Don't expect your salesperson to inform you of this, it is the company's best kept secret during the sale. Then, when your package is returned, you pay for the shipping, and then an ridiculously high amount for the "incorrect address". What a rip-off! Their motto and tag line, "Save Money... read more
The ease of using the Speedship website is awesome, however the lack of concern and accountability with ongoing issues related to lost shipments, and billing is disappointing. More than half my "quotes" are billed at a much higher rate. A lost shipment by an irresponsible carrier that resulted in a huge loss of revenue was not addressed to my satisfaction. If we drop the ball on our customers, we make it right.
World Wide is the most helpful shipping company I have ever used. Haley is my Sales Rep and is great. I ship weekly all over the United States and when I have questions or concerns she is always available and handles it right away..... Thanks World Wide for your help and the people you hire.
Frequently asked questions about Worldwide Express
How is Worldwide Express rated?
Worldwide Express has a 2 star rating with 5 reviews.
When is Worldwide Express open?
Worldwide Express is closed now. It will open tomorrow at 8:00 a.m.