Platinum Home Mortgage (NMLS 13589) - Coeur d'Alene, ID

Devon 

on Birdeye

4 years ago

This is the second time we have went through Andrea and just like the first time it was fantastic! Super easy to work with, always ready to answer questions and help along the way, she was great on explaining our options and is always a pleasure talking with. We have numerous family and friends who we have also sent them her way and they all loved working with her also! Thank you Andrea!!! 

Valerie A E. 

on Birdeye

4 years ago

As always my lender Jennifer Ward was very thorough and communicated with me through everything to make things go as smoothly as possible. Very great experience with her. My settlement agent Kellie Sweeney was very personable and explained every page as I did my signing. My experience with platinum mortgage now and in the past has always been a great experience. Thank you for your service 

Brent 

on Birdeye

4 years ago

We worked with Jennifer Ward. She did an excellent job taking care of us. Very personalble and easy to talk with. Answered all our questions and explained different options to consider. She is very prompt with returning calls and emails. Keep us up to date and informred with the progress. Everything was processed within the time frame that was projected. This whole process with Jennifer was handled with ease. There was no difficulty at all. This was the smoothest loan process I have ever done, start to finish. I would highl... read more

Shad W. 

on Birdeye

4 years ago

Matt is always easy to work with, and finds the best value. 

Kate D. 

on Birdeye

4 years ago

Tremendous! We worked with Matt Richter about 10 years ago when we re-financed our primary residence and purchased a rental home. Super great guy, easy to work with, very professional staff, kept us informed as to next steps and timelines. Couldn't have been a better experience. We recently re-financed a second time and sought out Matt once again. His customer service is still top-notch! I cannot more highly recommend Matt Richter and his team at Platinum Home Mortgage. 

Maureen J M. 

on Birdeye

4 years ago

Jennifer Ward was fantastic to work with. The entire process went smoothly and quickly. I highly recommend Platinum Mortgage and Jennifer! 

Randy B. 

on Birdeye

4 years ago

Matt is wonderful to deal with! Proficient and professional. Very little burden if any is put on the borrower and he and his team make everything seamless. I will be using him for all mortgage needs in any future dealings. Thank you Matt and all involved. 

Sara Jane D. 

on Birdeye

4 years ago

Krista Kaufman was amazing!! Thank you for all of your help! 

Julie D. 

on Birdeye

4 years ago

Matt was so helpful during the whole home loan process. He customized everything to our needs and made sure that we understood the plan, next steps, etc. His personal attention to us and every detail made the process seamless. Highly recommend!