Superior Water | Appliances & Repair in 13230 Evening Creek Drive South - San Diego CA - Reviews - Photos - Phone Number
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Superior Water

4.9
147 reviews
(Appliances & Repair)
 13230 Evening Creek Drive South, Suite 216, San Diego, CA 92128

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(800) 300-5551

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5on BirdEye, Aug 05, 2017
This is our 2nd time with Superior Water installing a Waterboy asatem. The first system they installed worked well for a number of years before we started tasting differences in our house water. We looking into the paperwork we got with the first Waterboy system 15 and half years ago and saw that the filter would last about 10 years. We called Superior Water and they soon came out and installed a replacement Waterboy system and also fixed our backyard hose bib that had been leaking. Great courteous and comprehensive service. more »
5on BirdEye, Aug 01, 2017
The Waterboy Team-

Just wanted to drop a "Thank You" note for your advice. It was on weekend hours and there was a buzzing noise in the unit caused by a faulty pressure regulator on the m
ain house water supply. Your advice and walking me through the steps to find and resolve it was extremely valuable. It's a pleasure working with Superior Water. more »
5on BirdEye, Jul 14, 2017
What a service! We called WaterBoy and a gentleman answered the phone. He walked us through on how to reset and program our unit. He answered all our concerns if/when we go out of town and how to reprogram the unit when we come back. He also said we can call him anytime!!! I am floored to this kind of support offered, you don't get that anywhere now a days. Thanks WaterBoy! more »
5on BirdEye, Jul 08, 2017
I really appreciate the support I received reprogramming my waterboy. Great customer service! more »
5on BirdEye, Jul 06, 2017
Today I called the Superior Water team in Poway to ask for help in resetting the time on my Waterboy unit and also to check that it was working properly as I was concerned that it wasn't flushing on Friday night at midnight as it had in the past. Christina answered the phone. She was so polite and professional and told me that she would have someone call me back as soon as possible to help me fix the problem. Less than a half hour later, I received a phone call from an experienced Waterboy professional who walked me through the steps over the phone to flush and reset our Waterboy. We love our Waterboy system and we are grateful that Superior Water stands behind its products. more »
5on BirdEye, Jun 28, 2017
My experience with the Superior Water team has been great ! more »
5on BirdEye, Jun 25, 2017
Peter,

Thank you for getting back to me so quickly on a weekend to repair our Waterboy leak and damages!
more »
5on BirdEye, Jun 10, 2017
Just a quick note to share with you how grateful we are for the service you’ve been providing us on our Waterboy system.  Recently, after our system had to be disengaged for a few days, one of your team members was willing to get on the phone at 1AM on Memorial Day weekend(!) after we had come back home from a trip, to re-engage and flush the system, so we could enjoy fresh water right away.  That’s true dedication – so thank you! more »
5on BirdEye, Jun 02, 2017
This system is fantastic. After a long search (two years) I made the right choice. My water tastes and feels great!! You would not know I did not have soft water because it feels so gentle. I can drink water right out of the tap. My stainless steel diswasher is once again shiny (without the white residue). Sales was easy to deal with - no hard sell like so many others. Price is very reasonable. more »
5on BirdEye, May 27, 2017
Service from the staff is excellent. We originally installed a Waterboy in southern California and loved it. We never had a problem with the unit. The water felt clean, and the chlorine smell was gone. Any time we had a question the staff was friendly and helpful. When we purchased a home in northern California we went back to Superior Water for a second unit not only for the quality of the water but for the great 7/24 service as well. more »
5on BirdEye, May 27, 2017
The water is phenomenally good. Every faucet in our home can be used for drinking! I am amazed and have been for the 19 years we have had our system. We had it renewed after 12 years, easy and practical. Love the system and the company and the person whom I contact with any questions. He is ALWAYS there for me!! I would recommend this exceptional product to anyone. more »
5on BirdEye, May 26, 2017
Thank you Peter and Bill...Thank you for your professionalism, it is greatly appreciated.

Peter thank you for making sure Bill could come tony home in a timely manner.

Bill
your awesome and so helpful and professional.

Thank you.
Blessings to you all.😇
more »
5on BirdEye, May 26, 2017
Inherited a waterboy in the house I bought. Had some questions and left a message on a Saturday. Peter got back to me in 10 minutes on a Saturday! He even followed up with me later in the week to see if I needed anything. Great service! more »
5on BirdEye, May 26, 2017
Excellent Customer Service and professional staff
I love my waterboy!
The taste of the water is so refreshing and clean
more »
5on BirdEye, May 06, 2017
superior water is fantastic, they even call me back on saturday,extremely helpful,great product,great service,especially peter more »
5on BirdEye, May 01, 2017
Have had system for over ten years without ANY issues. Original purchase, installation, and training provided so we could correctly use system was fantastic. Peter contacted us immediately when system needed maintenance, and because our city water provider changed chemicals they were using. They also work to mitigate issues like changing chemical concoctions (because profit margin is more important than the customers health and safety) and provide a system to clean these agents out. Honest, Trustworthy, and concerned with customer service. more »
5on BirdEye, Apr 29, 2017
Peter Carlisi called me twice to check with me on the product. He professionally walked me through over the phone and was very patient and kind with his instruction. Peter was able to solve the problem over the phone and gave me tips how to keep my water pure and healthy. Thank you for your service. more »
5on BirdEye, Apr 10, 2017
Have had our system for more than 10 years and we love it. The few blips we have ever had have been attended to with great professionalism. Recently had a programing glitch causing water to pump non stop. Called after hours number and owner called me back and walked me through re-programming. Working great again. more »
5on BirdEye, Apr 05, 2017
I’ve had my Waterboy system for at least 7 years and I love it. Tonight I had a question about my Waterboy, and left a message on their chat. I left the message around 5:30pm and figured someone would contact me tomorrow. 7:00pm tonight I got a call from the rep and he answered all my questions. It’s really nice in this day and age to hear from a real human that takes their time in finding the answer to your questions. I am personally tired of only finding emails to the companies that I deal with. Way to go Superior water. It’s nice to see you take an interest in your customers, I’m impressed!! :) more »
5on BirdEye, Jan 05, 2017
System performs flawlessly. Replaced sodium water softener; smart move. Appreciate health benefits of clean water in shower. more »
5on BirdEye, Jan 04, 2017
My wife and I have had a Waterboy system for three years and it's been perfect. It requires no maintenance and provides pure water. Even our cats love it . . . more »
5on BirdEye, Dec 28, 2016
This new installation will be the second Waterboy we've had. During the time we've had the first, we've never lifted a finger (or a bag of salt) to receive great water. The management and employees are pleasant and helpful and I 'm sure my wife and I will love the new, improved Waterboy as much, or more, than our first. more »
5on BirdEye, Nov 29, 2016
I love my Water Boy- Wanted a whole house system for years, finally was able to get one. The sales woman was great, very informative. The install was on time and went very smooth, and the plumbers even cleaned up so well I did not even know they were there! Very impressed with Superior Water Co. and will refer my friends. more »
5on BirdEye, Nov 21, 2016
Thanks for the great service. I have had my Waterboy for 10 years......May - 2006. November 2016 new tank install was fast and easy and thanks for your assistance, Peter, in getting the new tank - set and readied. The unit worked great and over the 10-year timeframe.....provided clean water at a great savings. The new tank will clean faster - and use less water.....more savings! It's a win-win. Blessings and thanks again. more »
5on BirdEye, Nov 16, 2016
You Will not believe this but it's true. My Water boy is seventeen years old and I have not one single complaint only compliments. . The company the service and the product is truly what they describe ( superior ) !! Thank you so much Peter for everything for this terrific relationship👍.
Gail C
more »
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13230 Evening Creek Drive South, Suite 216, San Diego, CA 92128
Appliances & Repair
Today 8:00 am - 5:00 pm

About

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Superior Water is a family owned and operated company for over 18 years and services residential, commercial and Industrial customers. The Waterboy Whole House Water System continues to be the most recommended water system in southern California. Superior Water prides itself in providing non-chemical water treatment systems for all types of water including wells, pools and more.more »

Review summary

5  136
4  11
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4.9
147 reviews

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