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1-800-HANSONS
- Windows Installation
- Cedar Rapids, IA
About this business
Location details
1220 Capital Drive SW, Bldg 4 Ste C, Cedar Rapids, IA, 52404, United States
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Steve was thorough and answered all my questions effectively without using complex language or jargon. It was a very good experience.
Business response:
Your review is appreciated. We are glad to hear that Steve provided a thorough and effective experience for you. Thank you for sharing your feedback.
The communication between departments (sales, call center, customer service, schedulers) was AWFUL! I believe my salesman is no longer with the company (email and ph# kicked back as undeliverable) and I tried for a solid month to get someone else to follow up with me before install. I had some generic questions and possibly additional work I wanted quoted from you. I tried calling and emailing my salesman, called your 800# numerous times, and even filled out your online form to be contacted. And ZERO follow up. Then we get ... read more
When you called to schedule the installation I didn't recognize number and didn't answer and you couldn't leave a message to call back. Scheduled for one day and I waited all day and didn't show up, rescheduled for next day first thing in morning didn't show up until 10:30. Said you would take 100 dollars off bill for all the unnecessary waiting I did but got billed full amount anyway. Then found nails and screw in driveway, and could of used a little more caulk on inside bottom of window. Thank you
Business response:
Lester, I have escalated your feedback to our management team to review and address
Frequently asked questions about 1-800-HANSONS
How is 1-800-HANSONS rated?
1-800-HANSONS has a 4.7 star rating with 225 reviews.
When is 1-800-HANSONS open?
1-800-HANSONS is open now. It is open 24/7.