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Vineyard Post Acute
- Nursing home
- Petaluma, CA
About this business
Location details
101 Monroe St, Petaluma, CA, 94954, United States
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When my Grandmother needed Physical therapy we chose for her to go to vineyard. The building is always clean and smells good, and the team was amazing at what they do. Everyone one was attentive in caring for her and the therapy team got her up and moving way more than we ever could. I would absolutely recommend Vineyard if you or a loved one needs rehab!
Business response:
Hi, Kimberly. Thank you so much for rating your experience with us so highly!
In general, the responsiveness and sincerity of staff here has been really good -- better than the other SNFs I was in during the past recent months. However, the management needs to expedite communication to doctors -- unless it's on the doctors' end that they are hard to reach. And VERY important for the patients/residents here: Management needs to enforce employees not smelling like cigarettes or heavy perfume while on the premises. The smells come through even while wearing a mask. For some patients, it's not merely ... read more
Business response:
Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience didn't meet your expectations. We've shared your review with the management team so we can focus on this opportunity for improvement. Please contact our administrator at (707) 763-4109 if there are any additional concerns you'd like to discuss.
Help and courteousness great help all around. Very thankfulwill try to set up songs on my phone. And learn how to get on it. Do expect to listen to a zoom but hope at eleven am not to bother neighbors in room. Happy camper now and yesterdays
Business response:
Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
My mother-in law is in rehab here and we are so grateful. Because we have aging parents, I'm very familiar with many skilled nursing places in the Bay Area. Vineyard is so much better than most. All of the staff are friendly and caring. They have great activities and a lovely enclosed patio to enjoy the weather. My husband, dogs and I are so appreciative of the Vineyard staff. Thank you!
Business response:
Hi, Dre. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
My dear friend has been a long-time resident at Vineyard Post Acute for almost three years. He has advanced cognitive issues and is bed-bound with fluctuating awareness. The care during the pandemic was extremely challenging with low staffing done primarily through registry temp CNAs and nurses. There were many issues with his care during this time. Communication is often challenging as they have frequent turnover with their Director of Nursing and it is hard for staff to keep up with all the notes in the computer. It has... read more
A best place for post-acute rehabilitation. It is a safe and supportive environment. Staff are compassionate.
My Sister had to do some rehab there from a bad fall, with a broken shoulder and other injuries. They were very accommodating and took very good care of her. Their staff consists of RN's and CNA's, which are professional and very kind and helpful, going the extra mile to care for elderly, sick patients. The food was fresh everyday, and they try to accommodate requests. The facilities are clean, lots of hand sanitizers and masks, and they really take good care of their clients. They set up meetings with families to discuss pr... read more
In a word (minus the food) spectacular. The staff at Vineyard Post Acute took amazing care of my rehabilitating 88 year old father. My dad is not a primary English speaker and is hard of hearing. They did everything to accommodate him and helped him in every way. There are a couple knocks - 1, the food. I get it, they are a rehab hospital not a restaurant, but when your an old guy and incapacitated some of the only joy you look forward to each day is lunch and dinner. Next - the AC and heating system are part of an old ... read more
Vineyard Post Acute in Petaluma took on 29 evacuees from Santa Rosa Skilled Nursing Facilities who were evacuated from the fires. These residents were triaged to our dining rooms and activities rooms. Our administrator, director of nursing and staff stepped up to care for these patients and residents. Staff from our sister facility assisted in working all shifts to cover the floors. Staff members who have been displaced because of the fires were encouraged to bring their children to work and our administrator sheltered and ... read more
Frequently asked questions about Vineyard Post Acute
How is Vineyard Post Acute rated?
Vineyard Post Acute has a 4 star rating with 120 reviews.
When is Vineyard Post Acute open?
Vineyard Post Acute is open now. It is open 24/7.