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Vineyard Post Acute

4.1

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101 Monroe St, Petaluma, CA, 94954, United States

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4.1112 reviews
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Scarlett M.'s profile image
Scarlett M. 
rating
10 months ago

My husband was here 2 weeks recovering from hip replacement. he needed help 24/7 was a fall risk yet they never came to help him to bathroom even when they told him he should not do it himself. They weren't on top of UTI kept saying current anti biotics needed to work I fought it for a week. After he got home he was out in another anti biotics needed because one he was on wasn't strong enough. Food was disgusting and my husband eats anything but not there. Rooms were filthy trash on floor. When he would ring for help it took... read more

Business response:

Thank you for leaving feedback. Our administrator has been made aware of this review. Please reach out to us at (707) 763-4109 so we may identify ways to improve your experience. 

Jessa L.'s profile image
Jessa L. 
rating
a year ago

I visited my loved one often before they passed away, staff knew me; so then why didn't I get notified of their passing?! Why don't staff reach out for condolences, acknowledging our loss?! My loved one was miserable there before they passed; didn't have nice things to say about the unprofessional, rude, pushy staff. I didn't appreciate the EMT always hitting on me, when I declined ect. Nothing was done when their personal belongings were stolen. They were denied many times, of things they needed. Needless to say, I will not... read more

Diana L.'s profile image
Diana L. 
rating
a year ago

Everything! This facility has a lovely lobby but go beyond the lobby and it's dirty, poorly lite, the food was terrible, grilled cheese on while bread with an apple. The bathroom was dirty and I saw no rebab personal. They did it was Saturday so no professional rehab staff would be in until Monday, not acceptable! I am disappointed Kaiser recommended this facility. I'm still traumatized. 

Jennifer A.'s profile image
Jennifer A. 
rating
2 years ago

Terrible. They weren't watching my dad like they should've and he slid out of his wheelchair. I really regret having to send him there but I was sick and unable to care for him. I would NEVER send him there again. Please don't send any family there. Plus the communication is terrible. The first day I called to get a report on my dad the guy on the phone said good luck you'll be lucky to hear from anyone once a week! 

Winston H.'s profile image
Winston H. 
rating
2 years ago

My first thought is that they must be getting government money. People are 4 to a room, less than 6 feet apart, with only a curtain separation, televisions blaring, people screaming, and a lot of dementia. This all appears to be normal to the staff. The place is filthy. Food and crumbs on the tray table, in the drawers and on the floor; dated, broken furniture. We jsut got here. I removed my family member AMA when they couldn't get the medications straight, and I couldn't leave the family member there alone. Not a place you... read more

P'towner S.'s profile image
P'towner S. 
rating
3 years ago

COMPARING VINEYARD WITH HILLCREST REHABS: REHABBING AT HILLCREST IS LIKE STAYING AT THE FAIRMONT HOTEL, after coming from Vineyards, comparing the two. Vineyards is a horrible rehab by comparison, it's behind PVH. At Vineyards they are understaffed, very unhappy to the point of being negligent, from my observation. The night shift have their most grouchiest staff, one telling me to "QUIT YOUR WHININ,', as I shivered, with my teeth chattering. And "USE YOUR WORDS". I am 69, not 4. She would not have liked my word... read more

Tina P.'s profile image
Tina P. 
rating
4 years ago

THIS PLACE SHOULD NOT BE USED AS A REHAB CENTER I thought Kaiser sent me to a rehab center after my foot and leg surgery on july 24 2021 but I ended up in hell. How can they call this place a rehab center when it is simple a poorly run nursing home for Alzheimer / dementia patient. if only I had read the reviews I would have never set a foot in this place. But I must agree with Kandis the only redeeming thing about this place are some of the people that work there.A few of them were very sweet and kind especially the you... read more

Kandis N.'s profile image
Kandis N. 
rating
6 years ago

I spent 2 weeks in this hell hole and was glad to leave when I did. The only redeeming thing about this shabby place are some of the CNA's that work there. CNA's are notoriously underpaid, undervalued and overworked. But a few of these folks are wonderful. Thank you to those of you who worked with me and got me cleaned up and fed. The office staff is bad. They don't listen, don't seem to care and are quite condescending at times. The kitchen staff seemed like slackasses to me and they don't really pay attention to dietar... read more

Bridget K.'s profile image
Bridget K. 
rating
7 years ago

It took three days to get her name correctly. They continued to bring Apple juice when she & I asked them not to. Seems like every time I speak with her, she's been unhappy with the help. Left in the chair too long, not changed for an hour after request, pain meds not given regularly, so I have to call and request for the charge nurse to give her meds. She's 90 with a broken hip. Worst of all, my Aunt had a rash on her bum which wasn't treated for 5 days after I brought the medication her Doctor previously prescribed, becaus... read more

Frequently asked questions about Vineyard Post Acute

How is Vineyard Post Acute rated?

Vineyard Post Acute has a 4.1 star rating with 112 reviews. 

When is Vineyard Post Acute open?

Vineyard Post Acute is open now. It is open 24/7.