21st Mortgage Corporation

Jeanna W 

on BBB

2 years ago

Ranzey is the most caring, kind person excellent customer service! So kind so soft spoken working with me being in the hospital with my payments. Very very kind person. Every company should have a Ranzey! Thank you 21 mortgage for having such a caring customer service person 

Richard S 

on BBB

2 years ago

David T., was quick, and responded to my questions. His assistance was greatly appreciated. Thanks! 

George T 

on BBB

2 years ago

Alex Lowe was able to help me out in multiple ways tonight. Much thanks to him!! 

Karen H 

on BBB

2 years ago

I have been absolutely thrilled with the customer service that I have received from this company. The last issue that I had Anthony Jackson was more than happy to take care of any problems. They have been absolutely helpful courteous and professional. I cannot think of doing business with anyone else. And I highly recommend them 

Marlena E 

on BBB

2 years ago

Jacob N is an absolute God-send. He is always so patient and kind each and every time that we speak. He is very professional and will work with in any way that he can. 

Becky M 

on BBB

2 years ago

My first few account reps were very aggressive, rude and left me feeling horrible. But Since Emily Calhoun has become my account rep, it has renewed my faith in people and in my mortgage company. Just a bit of kindness and understanding goes a long way. She is helpful and never makes you feel like a horrible person for bad things happening. Her supervisor Briana is just as awesome. They really listened and helped me when I was in a jam. 

Nettie M 

on BBB

2 years ago

Kayla and Zach have been so helpful at 21st if you need a home they are the ones to go to they have been so helpful and friendly they have worked with me when I have gotten in a bind and never rude these two people right here are my go Kayla and Zack Thank yall so much for also being on top of things and helping me out yall are Amazing 

Karen H 

on BBB

2 years ago

Gavin Shaw was THE BEST! In an extremely emotional and financially low point , Gavin was kind, emotionally sensitive to my situation, and most helpful. Gavin has a way with people, he lets you know that he understands your needs. I don't plan on any more of these situations, but if they do happen, I hope to hear Gavin"s helpful voice. 

Jessica C 

on BBB

2 years ago

I recommend 21st mortgage above any other lender. I've had the pleasure of speaking with many great employees who are an asset to 21st. Justin Owens is one of those great ppl, very friendly and polite also. Even when you go into past due range, 21st does not call and harass and make you feel inadequate as a human like most collectors. They try and work something out to benefit you and them. I would not want my home financed with any other company. If I make another major purchase, 21st will be my 1st choice. Thank you Justin... read more