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50Floor
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Thought I was getting a quality product and installatio, got neither. Product is way over priced for what you get. Installation shoddy. Should have went with Lowes.
Business response:
Hi Greg, We’re sorry to hear about your experience and appreciate you sharing your feedback. Please know your comments have been forwarded to our management team for review. If you’d like to discuss this further, you can reach us directly at 877-503-5667. Respectfully, 50Floor
Review Title: Disappointed by Misrepresentation and Lack of Accountability We are extremely disappointed with the customer service we've received from 50 Floors. Our experience has been marked by miscommunication, misrepresentation, and a clear lack of follow-through on basic promises related to safety and quality. From the beginning, we trusted this company to deliver a safe, professional staircase installation, especially after being reassured by their sales representative. Unfortunately, the installation did not meet th... read more
Business response:
Hi Venus, We appreciate you taking the time to share your experience. We're sorry to hear about the concerns you've encountered and want you to know that your feedback has been forwarded to our management team for further review. At 50 Floor, we strive to provide high-quality products and service, and we take customer input seriously as part of our ongoing efforts to improve. Respectfully, 50Floor 877-503-5667
You installed carpet 3 years ago and it has already buckled. Your installer was too busy on his phone fig hting with his wife or girlfriend to pay attention to what he was doing. When I called to have it re-streched I was told there was no one available to come out for a few months because they were only working on new installations!! And, I would have to pay a few hundred dollars for the work to be done. Needless to say, I never called back. I would never use this company.
Business response:
Thank you for providing your feedback and letting us know about this issue, Patti. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Your review has been forward to our management team for their attention and review of your concerns. Respectfully, 50Floor
Frequently asked questions about 50Floor
How is 50Floor rated?
50Floor has a 4.5 star rating with 459 reviews.
When is 50Floor open?
50Floor is open now. It will close at 9:00 p.m.