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50Floor

4.7

About this business

Location details

WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.7813 reviews
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Ronnie F.'s profile image
Ronnie F. 
3 years ago

On time and professional. 

Business response:

Hello Ronnie, Thank you for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with 50 Floor. Being on time and maintaining professional standards are top priorities for us, and we're glad we met your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out to us at 877-503-5667. We appreciate your support and look forward to serving you again in the future! 50 Floor 

Charles G.'s profile image
Charles G. 
3 years ago

Very professional. Excellent work in a short period of time. Technicians was very clean as well. Everything large items that needed to be moved, they moved it and put everything back when the job was done as well as cleaned up. 50 Floor technicians do wonderful work at a very competitive price. We are very pleased with our decision to hire 50 Floor to do our floors. 

Business response:

Thank you, Charles, for taking the time to share your positive experience with us. We are glad to hear that our technicians provided you with professional and efficient service, and that you are pleased with the results. Our team at 50 Floor strives to deliver high-quality work at a competitive price, and we are thrilled that we were able to meet your expectations. Thank you for choosing 50 Floor for your flooring needs. If you ever need anything in the future, please don't hesitate to contact us at 877-503-5667. Take Care... read more

Greg S.'s profile image
Greg S. 
9 months ago

Thought I was getting a quality product and installatio, got neither. Product is way over priced for what you get. Installation shoddy. Should have went with Lowes. 

Business response:

Hi Greg, We’re sorry to hear about your experience and appreciate you sharing your feedback. Please know your comments have been forwarded to our management team for review. If you’d like to discuss this further, you can reach us directly at 877-503-5667. Respectfully, 50Floor 

Venus W.'s profile image
Venus W. 
11 months ago

Review Title: Disappointed by Misrepresentation and Lack of Accountability We are extremely disappointed with the customer service we've received from 50 Floors. Our experience has been marked by miscommunication, misrepresentation, and a clear lack of follow-through on basic promises related to safety and quality. From the beginning, we trusted this company to deliver a safe, professional staircase installation, especially after being reassured by their sales representative. Unfortunately, the installation did not meet th... read more

Business response:

Hi Venus, We appreciate you taking the time to share your experience. We're sorry to hear about the concerns you've encountered and want you to know that your feedback has been forwarded to our management team for further review. At 50 Floor, we strive to provide high-quality products and service, and we take customer input seriously as part of our ongoing efforts to improve. Respectfully, 50Floor 877-503-5667 

Patti R.'s profile image
Patti R. 
2 years ago

You installed carpet 3 years ago and it has already buckled. Your installer was too busy on his phone fig hting with his wife or girlfriend to pay attention to what he was doing. When I called to have it re-streched I was told there was no one available to come out for a few months because they were only working on new installations!! And, I would have to pay a few hundred dollars for the work to be done. Needless to say, I never called back. I would never use this company. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Patti. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Your review has been forward to our management team for their attention and review of your concerns. Respectfully, 50Floor 

Frequently asked questions about 50Floor

How is 50Floor rated?

50Floor has a 4.7 star rating with 813 reviews. 

When is 50Floor open?

50Floor is closed now. It will open tomorrow at 7:00 a.m.