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AAA Self Storage - Longmont

4.5

About this business

Location details

2505 3rd Avenue, Longmont, CO, 80503, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.5273 reviews
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Laurie Lee S.'s profile image
Laurie Lee S. 
rating
10 years ago

Awesome people. Clean facility and units. Always able to go to my unit. 24/ 7/365 Mary is so nice! 

Matt B.'s profile image
Matt B. 
rating
10 years ago

I would recommend AAA in Longmont. The place is kept very clean and neat. The manager lives on the premises. It is surrounded by fences, they have an automated gate and security cameras so it's well guarded. I like the 24 hr access and I was there kind of late one day and bumped into the owner who is very nice and actually helped me moved a couple things. Good people. 

Kevin K.'s profile image
Kevin K. 
rating
11 years ago

I went AAA storage last year around Sept. Most of all, the manager owoman was so kind and did great support. Sorry I forgot her name. I recommend here if you need store something in Longmont. 

Lydia B.'s profile image
Lydia B. 
rating
11 years ago

We've been with AAA storage for a few years now. They've been so great during that time. We were there when the flood happened in 2013. And they were amazing at keeping us updated on everything going on. They've always held true to what they advertise or offer. We couldn't be happier with AAA, and would always refer friends and family here. 

Thomas A.'s profile image
Thomas A. 
rating
a year ago

I was locked out of unit one day BEFORE my bill was due! Colorado's Self-Service Storage Facility Lien Act (C.R.S. § 38-21.5): * A storage facility cannot enforce its lien (lock you out, deny access, or move toward a sale) until you've been in continuous default for at least 30 days. * The statute is clear: "No enforcement action shall be taken by the owner until the occupant has been in default continuously for a period of thirty days." Yet these ignorant owners keep claiming to be in the right in their practice. Had I kn... read more

Jordan M.'s profile image
Jordan M. 
rating
6 years ago

At first glance this storage facility is up to par but upon further inspection I've found that they have people LIVING in some units. Multiple times at night I've come to access my storage and saw cars and what looks as though a makeshift wall with extension cords coming out. I drove by the suspected unit and saw a light on inside and people living in it. When ownership changed this issue was not addressed. How can they allow someone to live in a unit knowingly? I would not recommend this place to you if you truly value your... read more

Business response:

I am sorry Jordan but I think you have the wrong AAA Storage, we have no record of you ever being our customer. We have run into this before, because AAA Storage is such a popular name, and there is at least 1 in every state, I have to conclude that you reviewed the wrong AAA Storage. Regardless, we have 24-hour security and a resident on-site manager to watch the property closely. Tenants are not allowed to live in the unit and will be evicted for violating our lease terms. Please give us a call at 303 776 3629 or come ... read more

Kirill I.'s profile image
Kirill I. 
rating
7 years ago

The WORST storage in the area. DO NOT RENT at their place. I moved out from their NOT SECURED facility on time, but i had an open lock hanging on the door, for then its considered occupied, they BILLED me for 2 month without contacting me. This is the worst location ever, employees are very rude and not friendly, clearly they do not care. STAY WAY from that place!!!! 

Business response:

Klrlll, ( We received multiple reviews from you with different names! We do not have you in our storage system, please give us a call and verify that you have the correct facility. Thank You!! 520-274-7029) We appreciate you taking the time to provide us with some feedback. "Please submit a notice to vacate and notify the manager when moving out vs. leaving the unit unlocked." We would like to apologize for any inconvenience that may have occurred. We value our customers very much and want them to be satisfied with the se... read more

Jesse F.'s profile image
Jesse F. 
rating
11 years ago

They shouldn't even have one star after the dilemma they caused. I discussed payment with the manager one week before May 1st and confirmed the credit card on file and that my stuff would be out by the end of the month. The night before I move I get a mail notice of nonpayment and a late charge so I email them about it first thing the next morning. This is on Sunday when they are closed. I pick up UHaul and go to unit and my access was suspended, again credit card is on file and good to go. Manage to get in due to the fac... read more

cindy w.'s profile image
cindy w. 
rating
14 years ago

False advertising on website offering free moving van, one month free, etc. Showed up to rent and they said because they were so full, they no longer felt they had to honor these coupons. Whhaaaat??? Owner is brutal. We showed up the day rent was DUE (NOT LATE) and she refused to let us remove our belongings. We had to pay an entire month's rent despite the fact that we did not want to renew. No negotiating, nasty attitude. Beware. There is too much competition in this field to put up with such bad customer service. 

Business response:

I'm sorry to hear about your experience. We do offer a free truck for move in purposes by way of refunding the cost. As for our other move in specials, there are expiration dates on the coupons and these specials do change based on availability of the different unit sizes. 

Frequently asked questions about AAA Self Storage - Longmont

How is AAA Self Storage - Longmont rated?

AAA Self Storage - Longmont has a 4.5 star rating with 273 reviews. 

When is AAA Self Storage - Longmont open?

AAA Self Storage - Longmont is closed now. It will open at 6:00 a.m.