AC Designs Heating and Air Conditioning

Eddie W 

on BBB

a year ago

I have had AC Designs products and services for over 10 years and am extremely pleased with the company and services. Great Job to a great team of people that take pride in their work and services. 

Janet F 

on BBB

a year ago

I know that I have read the reviews below, and I am surprised to read them. We bought out house (new build) 18 months ago. We have had no problem with any service from A/C Designs. We have had them out 2 twice so far, once of a check-up on the system, and the other today, because we had a temperature problem. Everyone has always been more than great. From the front office to the people that came to our house. I can say that based upon my experience I would recommend A/C Designs. 

stacie B 

on BBB

3 months ago

BE careful using this company We have been with Ac designs for 20 years and we have there maintenance plan . The last two technicians that come out to service our air conditioner it has been broke after they did maintenance with our condensation pump . I think the technicians need more training . I called and reported this to them and said management would call back they didnt my husband had to call them and we advised that we will never use them again . My husband had to take off a day of work and fix what they broke . 

Donna R 

on BBB

9 months ago

These people are very dishonest! Our contract is 10year warranty for parts and labor and the line backed up and was running out on carpeting upstairs. Thank goodness I was changing the air filter, like I do every quarter and found it! They charged me $500. to unclog the drain line that took 20 minutes. The service person said it's a maintenance issue but we had paid for a flotation part that is supposed to shut the unit down in the event the line was clogged. It didn't work! I would honestly give them zero stars! No where on... read more

Robert M 

on BBB

a year ago

HANDS DOWN the worst AC company in ***** and ***************! Please stay away from this company. I have been without AC for almost a month as this company continues to throw parts at my AC and each time it's something else that needs to be replaced along with a 3 day wait for the part to be ordered! This is a brand new home and to not hav AC for a brand new unit for almost a month is completely unacceptable. You have been warned stay away. 

Anna S 

on BBB

2 years ago

Do not use this company. Maintenance plan completely worthless. They run your unit for 5-6 years and then tell you your unit needs to be replaced! 

Francois F 

on BBB

2 years ago

We bought a brand new house in 2020 the ** unit was installed and serviced by ** Designs since then.Every time a technician came to service the unit they were pushing sales telling us that parts were broken ie capacitor , hard start kit needed, and recently need to replace the crank heater that burnt. We found out from their own technicians during a later visit for maintenance that parts were not even defective.The technique they use is always the same part is under warranty but they charge a ridiculous amount for labor.The ... read more

Chasity M 

on BBB

2 years ago

If I could give NO STARS, I would! Our AC unit went out in 05/22. We contacted A/C Design for repair b/c we had a maintenance agreement with ***** ****** were supposed to services our unit within 24 hours. It took them 5 days to complete the repair. A few weeks later I started noticing mold in random places throughout my home, on the A/C vents, furniture, and clothes in my closet, etc. Being extremely concerned of the health issues this could bring, I contacted Pure Maintenance to do an assessment on the mold growth. A/C Des... read more