AccessParks

rhonda estep 

on Google

2 weeks ago

So much better than cable and great customer service. Nicole helped me get started on the phone & she's so nice & helpful with any questions I have. Brian Frost who installed me was wonderful! I can't say enough good things about Access Parks Wifi 6! Special thanks to Nicole & Brian both for all their help! Very pleased & happy. 

Grace 

on Google

6 days ago

We had no choice in using this company in our community. I would move if I could afford to. 5G works fine. 2.4 is almost useless with "speeds" consistently under 5. All 2.4 devices in the home have not worked since install due to very poor connectivity. Nice polite people but weeks of attempts to fix it were unsuccessful and just got tired of bothering to try. Waiting on a cellular option in our area which we will try at once. And of course some use different names to review fearing backtalk from park owners. 

Jodi Ward 

on Google

3 months ago

By far THE BEST customer service experience I have ever received when it comes to installers entering my home. We got this kind father son team who had no qualms with answering the millions of questions my kids threw at them and they were so understanding when working in the limited space we had for the installation. The internet speeds have been incredible too! We are so thrilled with our service and will be recommending the switch to all our neighbors. 

Cami Test 

on Google

2 weeks ago

Today, Tuesday June 24th 2025, I woke up to no Internet due to access parks illegally cutting the wires to Mediacom’s infrastructure. A Mediacom tech was sent out. They were tailed by an un-licensed vehicle claiming to be affiliated with access parks. The Mediacom tech came, opened the pedestal, and noticed the orange and yellow wires were cut. I live very close to an airport. Not only is it illegal that access parks cut these lines, it also has the chance of interfering with the airport. These cut wires act like radio sign... read more

Tia Reed 

on Google

a month ago

I'm giving 1 star because the most I can say is that the employees are nice. I have had continual issues since my installation at the end of December 2024. The installation itself was an entire ball of chaos. Shortly after that install we were informed (where I live) that we would be able to keep our old provider- erring on the side of caution I kept AccessParks AND my other provider- issues were more limited since it wasn't used as much because most of our services were being rendered through the old provider. At the end o... read more