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AccessParks
- Internet Service Providers
- Houston, TX
About this business
Location details
7055 Old Katy Rd, Houston, TX, 77024, United States
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for the last 2 years we have had this service. WHEN it works it is great! But every month we lose service and it's out for at least a week. it went out 24 hrs ago and they have still not dispatched a technician! When you call customer service they act mad because you called and get an attitude because we are upset! I would not ever recommend this company!
terrible service. literally have to unplug and replug in the router anywhere between 15 minutes and 4 minutes. never got a full 24hrs of service. when it does work it is still slower than mediacom. asked for help and was sent a servey on the technicians that installed. dont waste your time or money
Not secure, terrible customer service, and nearly no support when the many tech issues arise.
Business response:
Michael, You and I have talked about this issue, and I'm awaiting your email detailing the specific issues you have. I promised then, and now, to get them addressed for you. Please send that email and I'll help.
we have been waiting for this company to complete our wifi connection here in yuma, az at del pueblo resort and it is terrible. I do not recommend this at all.
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RecommendedAfter when you think you 're at the end of something. you're at the beginning of something else. I risked my $1000 thinking it would not work, with no confidence I was so surprised when I checked my forex trading account and unbelievable I made a profit of $14,000. this is unbelievable I couldn't believe it myself and all glory to God for bringing MRS Kayla Williams to me. very diligent and straight forward in her work, I really appreciate her... Email: kaylawilliamscrypto@gmail.com WhatsApp:+1 (864) 777-0838
As full time on the road RV’ers for more than 3 years now, this is the absolute worst Wi-Fi service provider we have ever paid for. We work remote from our RV but have to drive into town and find Wi-Fi because we don’t just have spotty connection but for almost the entire day, we get absolutely NOTHING. If we didn’t have a Winegard and Weboost, I venture to say, we would have no service whatsoever. If you need a reliable Wi-Fi source… do NOT count on Access.
Business response:
Kendra, we have no record of someone with your name in our system, or as having called into our help desk. 99% of the time if someone has s device issue we can solve it if you call us. We are open 24/7 at 888-507-1128. Thank you.
I have been trying to get a call back from billing for over a week. They do not call back. Will never use their service. BEWARE. THIS COMPANY IS A SCAM
Business response:
We have no record of this person as a guest on the system. We are open 24/7, an unconditional refund policy and a Net Promoter Score of 92. Attempting to have this review removed.
Frequently asked questions about AccessParks
How is AccessParks rated?
AccessParks has a 3.3 star rating with 76 reviews.
When is AccessParks open?
AccessParks is open now. It is open 24/7.