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Accutech Pest Management
- Pest Control
- Pasadena, MD
About this business
Location details
4433 Mountain Rd, Suite 6, Pasadena, MD, 21122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fast, efficient, reasonably priced, friendly.
Business response:
Hi, Justine/dan. Thank you so much for leaving us a stellar review!
The treatment for our ant problem was resolved on the first treatment. It was not clear to me that I signed up for five treatments. Normally we have one treatment in the spring that stops the ants. It is good for the rest of the year.. nine months later I'm still paying for treatments. I will probably use someone else in the spring for our ant issues if we have any..
Business response:
Paul, So sorry for any misunderstanding. We have not offered one time services for ants for over 10 years so I'm not sure where the communication break down was but I will look into it.
I find your company to be very reliable, thorough and reasonably priced. I am very pleased that I switched my pest control, mosquito, and termite services to Accutech.
Business response:
Hi, Rick. Your feedback is highly appreciated. Thank you for the review!
I do not recommend this company. They are unprofessional and unethical in their practices. I scheduled a service with the company for $280, and after the technician completed the work, he suggested I join their pest control program. He assured me I could cancel anytime if the problem was resolved and planned to return in a month for a check-up. He showed up at my door without any previous notice, I received no reminders, which is unusual. Consequently, I was unprepared for the technician's visit so I asked him to come back a... read more
Business response:
Thank you, Mia for shedding light on your experience. You properly demonstrated that you made an appointment, forgot, and intended to blame others for your mistake. What you didn’t mention was that we don’t do one time services so you were not told you could cancel any time and that you signed an agreement. I can post that if it would help. What you really wanted was to bully your way into free service and to break your end of the agreement. However, there are no hard feelings and we will continue to honor our end regardles... read more
Never received any options on cost from tech that came. I was told that he would text me the options available regarding my issue.
Business response:
John--our records show we emailed you the proposal on July 18th. Not sure why you didn't get it. I will resend but perhaps a call to the office would be in order if you don't see it. It is important to note that the service you requested is not something we normally do or can guarantee but we are happy to try and help.
This company will charge you for work they did not complete even when it was their mistake to begin with. Go elsewhere
Business response:
It is always fun when the customer tees it up for you!! We can explain the agreement verbally, present it in writing AND show the results physically but when the problem is solved, it doesn't mean that the contract is now null and void. We made a promise and want to fulfill it. If you try to cancel because the problem is solved, that's not fulfilling your end of the agreement. Even so, no hard feelings.
Frequently asked questions about Accutech Pest Management
How is Accutech Pest Management rated?
Accutech Pest Management has a 4.8 star rating with 230 reviews.
When is Accutech Pest Management open?
Accutech Pest Management is open now. It will close at 5:00 p.m.