Adham Nazarzai of Mutual of Omaha Mortgage

Business response:

Thank you so much for your kind words, Daniela. It means a lot to hear that you found my approach helpful and the process smooth. I always aim to make sure my clients feel informed and supported each step of the way, so I'm thrilled to know I met your expectations. Your satisfaction is my top priority, and I'm glad I could assist you effectively. If you have any more questions or need further assistance in the future, I'm here to help. 

Business response:

Hey Henry, Thanks for sharing your feedback. I completely understand how having too many people involved can sometimes make things feel a bit complicated. Streamlining the process and making it as straightforward as possible is definitely a priority for us. I'm glad to hear that overall, your experience was positive. If there's anything specific you'd like to discuss or any suggestions on how we can improve, feel free to reach out to me directly. Your insights are invaluable, and I'm here to help in any way I can. 

Business response:

Thank you, Ronald! I'm so glad to hear that you had a positive experience. It was a pleasure working with you and helping you secure your VA loan. I always aim to make the process as smooth and personable as possible, and it's great to know that you felt supported throughout. If you ever need anything in the future, don't hesitate to reach out. 

Business response:

John and Sarah, thank you so much for your kind words! I genuinely enjoyed working with you and am thrilled to hear that you felt supported throughout the process. Communication is something I pride myself on, and I'm glad it made a positive impact on your experience. It's great to know that my efforts to provide clarity and guidance were helpful. If you ever need anything else in the future or have more questions, don't hesitate to reach out. Wishing you all the best! 

Business response:

I really appreciate your understanding and patience throughout the process. It can definitely be frustrating when third-party delays slow things down, especially during the holiday season. I'm glad we were able to work together to navigate the situation with SunStrong. Thank you for your feedback, and I'm here if you need anything else in the future. 

Business response:

John, thanks so much for the kind words. I really appreciate you taking the time to leave a review. It's always my goal to make sure my clients understand every step of the mortgage process, so I'm glad to hear I was able to explain things clearly for you. I strive to be polite and helpful, so it's rewarding to see that reflected in your feedback. I appreciate your business.  

Business response:

Debora, your kind words mean the world to me. I'm truly passionate about helping my clients find the best mortgage solutions for their individual needs, and it's incredibly rewarding to hear that my efforts resonated with you. I appreciate you taking the time to share your experience and I’m so glad I could make the process smooth and understandable. Helping people achieve their homeownership dreams is what drives me, and your feedback fuels my passion even more. It was a pleasure working with you.  

Business response:

Appreciate the feedback, Kevin. I understand the importance of communication and will definitely work on being more proactive and keeping you better informed throughout the process. My goal is to make this experience as smooth as possible, so I'll take your comment to heart. I truly value your business.  

Business response:

Hi Vivian, I'm thrilled to hear that you had a positive experience with your loan process. Thank you for recognizing the effort I put into ensuring a smooth process and clear communication. Your feedback is invaluable and I am proud to have met your expectations. Remember, I'm here if you need any more assistance in the future. Thank you for choosing Mutual of Omaha Mortgage. - Adham Nazarzai