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Adrian Tavolacci of Mutual of Omaha Mortgage
- Mortgage Lenders
- Boyne City, MI
About this business
Location details
895 High Pines Trail, Boyne City, MI, 49712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Adrian was highly recommended to my husband and I when we wanted to purchase our home recently. he got on board, was professional, fast and very dependable. we feel he is the best! We then recommended him to one of our friends and he did not let us down with our friends!!!! he is awesome!
Verified by Mutual of Omaha Mortgage
I should have been told ahead of time you were going to use my credit card to pay for appraisal
Business response:
Thank you for your feedback! I will make a note to communicate with future clients that the appraisal form we have signed (when they provide us the credit card number) will be used for that purpose. Congratulations on your new home. We were honored to be able to help with your unique situation.
Verified by Mutual of Omaha Mortgage
Your underwriters not holding things up
Verified by Mutual of Omaha Mortgage
Your underwriters not holding things up
Verified by Mutual of Omaha Mortgage
More communication, we felt in the dark through a lot of the process. Questions were answered on the surface level, but not thoroughly explained.
Verified by Mutual of Omaha Mortgage
I never received a copy of my loan I didn’t get a billing statement for when my loan was due I’ve gotten nothing regarding how to set up an account I don’t even have my account number I called the general Mutual Of omaha number on the website and they say I have a late payment because my loan was due on June 1.
Verified by Mutual of Omaha Mortgage
Process moved along very slowly, until we had to lock in a rate. We lowered our rate, which is great, but that wasn't our primary goal. Settled because the process had been taking too long, and just wanted to get it wrapped up. Could have had better and more frequent communication from our loan officer.
Verified by Mutual of Omaha Mortgage
The process was made much longer and more difficult by one particular person. She also got caught in multiple lies between my realtor company and I. I understand this process can be daunting but when someone drops the ball on keeping me informed, being prompt with letting me know what documents I need to send and then blames outside sources for the delay rather than taking responsibility for their negligence, this does not sit well with me. The process was only saved by Adrian/Erin and Blehm
Verified by Mutual of Omaha Mortgage
Called them looking for very specific loan type. They Told me they worked with it and could look into getting me a loan. 2 weeks later I spend an entire day going back and forth with them only to have them pull a bait and switch. Now I probably lost the property and my score went down for the next lender I have to go to. DO NOT RECOMMEND THIS COMPANY!
Business response:
Megan, thank you for your feedback. We were very saddened that the specific loan product you needed was discontinued while working on your pre-approval. I was hopeful that I might still be able to get your loan approved as an exception. Unfortunately, that turned out not to be possible. I take full responsibility for waiting two business days to let you know we had a problem once I was informed. I should not have waited those two business days while waiting for an update on the exception, especially over the weekend. I... read more
Frequently asked questions about Adrian Tavolacci of Mutual of Omaha Mortgage
How is Adrian Tavolacci of Mutual of Omaha Mortgage rated?
Adrian Tavolacci of Mutual of Omaha Mortgage has a 4.9 star rating with 386 reviews.
When is Adrian Tavolacci of Mutual of Omaha Mortgage open?
Adrian Tavolacci of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.