Advance Financial's cover image

This profile has been claimed by the business owner or representative.

Advance Financial

2.3

About this business

Location details

163 Winfield Dunn Pkwy, Sevierville, TN, 37876, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
2.3195 reviews
Select a rating
Jeanne S's profile image
Jeanne S 
2 years ago

I received a voicemail from "Ethan" from "Zips Financial Help" who said he had been "reviewing my financial records." When I called the number back, the person said the name of the company is "Advance Financial." When I asked how they got my number and my financial records, the man said that they don't have my records but that they had data that I searched for personal loan on the Internet. I have not searched for a personal loan. When I asked to speak to someone who could tell me how they got my data, the man said he would ... read more

Business response:

Hi ******, thank you for reaching out. At Advance Financial, we strive to always serve our customers with courtesy, efficiency, and respect. We'd love to help with this matter. Please send us your full name, phone number and a good time to call to reviews@af247.com and a member of our leadership team will get back to you ASAP. Thank you for the feedback. 

tony l's profile image
tony l 
2 years ago

This broker is a scam if only I had read about them before going into trade with them. ?? they keep telling me to deposit more of my funds.. After I read about them and concluded and decided to reach out to Mrs. H***** after I read so many reviews on how She has helped a lot of victims. Well, I am glad Mrs. H***** was able to help me recover my money. You can get in touch with HER on their company mail Email: ******************* * ***** ***  

Business response:

Hi ****, thank you for reaching out. We've checked our system and don't seem to have an account for you. If you would like to discuss any concerns, we are happy to help at reviews@af247.com. Thank you for the feedback. 

Nyoka A's profile image
Nyoka A 
2 years ago

Stay away from this predatory lender. They should be put out of business. Interest rate of 360% (how on earth is that legal? **). Imagine making monthly payments larger than your car payment but the balance never goes down. Imagine that after only a year and a half you end up paying almost 4 times the amount borrowed. If you need money, you are better off finding a loan shark. SHUT THIS SCAM OPERATION DOWN! 

Business response:

Hi *****. I believe we've been able to resolve this issue with you. If not, please let me know at reviews@af247.com and we'll work to a good solution. 

Jessica P's profile image
Jessica P 
2 years ago

Absolutely horrible, I was on a chat giving the gentleman everything he was asking for an he pretty much called me a liar saying my account number I was lying about even though a gave him multiple statements showing him that's what is was. Never in my life I have been so disrespected. I turned down the loan because no one ever deserves to be treated in such a way . An its definitely not how you run a business. So they need to train there workers better or teach them how to talk to customer's I definitely have made a statemen... read more

Business response:

Hi *** ******. Thank you for reaching out. At Advance Financial, we strive to always serve our customers with courtesy, efficiency, and respect. If you would like to discuss your concerns, we are happy to help at reviews@af247.com. Thank you for the feedback. 

Jane M's profile image
Jane M 
2 years ago

Dear Public, Just for a little over 4 months now. I've had the same loan LESS than $1,000, way under. I've almost paid it off 2 times. In these times, the interest rate had increased so much I went over my loan amount. The minimum payment was $190+. I had just paid $160 the last payment, the interest accrued that $190+. This is the direct result of this companies gross intolerance to people's suffering and while not caring, they'll add some more fees on top of your frustration (not literally). The point is, they don't care a... read more

Business response:

Hi ****. Thank you for reaching out. At Advance Financial, we strive to always serve our customers with courtesy, efficiency, and respect. We meet our customers' needs by offering loans and other financial services. If you would like to discuss any concerns, we just need your full name and a phone number sent to reviews@af247.com and we will be happy to help. Thank you for the feedback. 

Rene' E's profile image
Rene' E 
2 years ago

I’m stealing this message from **** **I have the same issue! These calls are predatory! No idea how this place got my number, but I’ve been getting 3-4 calls a day from them. I’ve requested to be added to their Do Not Call list about 10 times, but they still call…always from a different number, so I can’t even get the calls to stop by blocking them. I’ve never expressed any interest in this service and have zero need for it. Judging from the reviews I’ve been reading, this place shouldn’t even be in business. I JUST WANT THI... read more

Business response:

Hi, ****'. Thank you for contacting us. It sounds like you've had a bad experience. At Advance Financial, we don't make what would be called "cold calls" so not sure where these calls are coming from. We're more than willing to help get to the bottom of this. Just email us at reviews@af247.com and we can go from there. 

Missy J's profile image
Missy J 
2 years ago

DO NOT BORROW MONEY FROM THEM. How in the world is 399.00% interest legal? Borrowed $750, made a $300 payment. Interest charged was $247. No one was helpful when I called customer service. 

Business response:

Hi *****. We'd love to discuss this with you further. Please email us a good time for our leadership team to give you a call at reviews@af247.com and we'll get with you then? Thank you for the feedback. 

Robert O's profile image
Robert O 
2 years ago

Terrible company. Will never be able to pay off amount borrowed. $350.00 fee every 2 weeks and only $15.00 going to loan amount. Have called for explanation of fees and nobody could explain what they are for and no explanation when loan taken out. Predatory lending at its finest and should have a lawsuit brought against them 

Denise D's profile image
Denise D 
2 years ago

I want my number removed!!! I get several calls daily!!! It says press 9 to be removed and I did that several times!!!!! And I went to the website and there’s nowhere to have your number removed!!!!! How and who else do we have to contact to stop getting calls!!!!!! Better Business Bureau can’t you do anything, I see I’m not the only one!!!!!!!! 

Business response:

*** ********. Thank you for letting us know this. I can see how this would be terribly frustrating. I've double checked with our call center and according to state regulations, we never call anyone more than once a day and we don't have an option to press 9 to be removed. There is another company whose name is similar to ours. Could this be another company? Our name is just Advance Financial. If you'd like to talk further about this, please send us an email to reviews@af247.com and we can talk there. Again, thank you for the... read more