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Advanced PetCare of Oakland
- Veterinarians
- Clarkston, MI
About this business
Location details
6378 Sashabaw Road, Clarkston, MI, 48636, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Recommended
Recommended
Vet tech & Vet herself were extremely rude to myself & did not treat my kittens the way they deserve. I was ridiculed for not being able to afford their prices for spay & neuter. I was told I was a horrible pet owner because I did not have a carrier for my cats which was only because I couldnt find our old one from the last vet visit. We did not feel welcomed & the atmosphere was hostile.
Business response:
At Advanced PetCare of Oakland we focus on patient safety which includes secure transport into our hospital (as we are next to a busy main road) and is why a staff member met you outside with a carrier, helped move your kitten from deep under the car seat into the carrier and then assisted you inside the building. We also prioritize clear and concise client communication to set best expectations and outcomes for all visits. Our highly trained staff was very empathetic to your stated situation and surgical goals so they did... read more
I am extremely disappointed with my experience at Advanced Pet Care. Not only did they overdose two of my dogs on their medications on two separate occasions (the first time resulted in seizures from the medication, second time being my 6 month old corgi getting prescribed over 3 times the dosage he should have been prescribed), but the overall care and communication was not up to par. I trusted this clinic to look after my four pets’ well-being, but after they made such a huge mistake for the second time with their meds, I ... read more
Business response:
Hi Zainab, thank you for your review. We aim to provide the highest quality of comprehensive veterinary care and are saddened to hear that we did not live up to those expectations; and that additional treatment was necessary. We know you spoke with one of our doctors, but please reach out to our hospital manager to discuss your concerns.
RecommendedThey operated on my pit mix Chiquita Bonita who had a large growth (from grade 3 soft cell sarcoma aka skin cancer) recently; been 14 days and we're here to see about getting her stitches removed and permission to take off her ecollar (cone hat).
Business response:
Thank you for allowing us to help your sweet girl Chiquita!
If u like waiting for ever and spending more money than you would at Costco, then this is the place for you.
Business response:
Mike- I am sorry to hear that your last experience with our staff and practice did not meet our normal standards of excellence. Given the opportunity, I would like to learn more about how we can improve and work to turn your past negative visit into a future positive visit. Please feel free to give me a call directly at 248-620-2900. Sincerely, Kristine Hospital Manager
RecommendedOne of Brian Cornwell's original customers
Frequently asked questions about Advanced PetCare of Oakland
How is Advanced PetCare of Oakland rated?
Advanced PetCare of Oakland has a 4.7 star rating with 873 reviews.
When is Advanced PetCare of Oakland open?
Advanced PetCare of Oakland is closed now. It will open tomorrow at 8:00 a.m.