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Aegis Lodge
- Assisted Living Facilities
- Kirkland, WA
About this business
Location details
12629 116th Ave NE, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
The staff at Aegis Lodge are friendly and responsive. My mom's room in memory care is always tidy, and she feels safe and well cared for. They provide fun, calm activities that are appropriate for memory care residents, including hitting the balloon, Bingo, singing together, and watching movies. My only concern is that it sometimes feels as if they are short staffed.
Overall we have been very happy with Aegis Lodge community, and the staff members are all very nice. During the holiday season they had some holiday events that everyone was invited to and we really liked that. Coming from independent living to assisted living we are learning the ropes and asking a lot of questions and we appreciate how responsive they are when we send emails and they are more then willing to work with us on certain situations. We have had a little trouble with communication but they have sent out a newslett... read more
They have been wonderful with my friend, I am very please with the attentiveness they give my friend. The value of cost is good for what you get within the community.
There are some staff who are very good and some staff who are very bad, and you never know what you will get. They have a low response rate to the call button, you can wait for 2 hours. When I had an emergency, I would just call the front desk. They could've improved on a lot during my stay. Sometimes they ran out thing for weeks, like black tea and regular sugar. They were full of chemical substitutes, but I did not want those.
They're very proactive in terms of communication. They've done an excellent job of following up and trying to identify the best way to interact with my mom. They try to establish what role the family members are going to have and what type of relationship the family wants to have with the facility. So if you want to be really informed, they're happy to provide that. Or if you only want them to call when there's an emergency or something that needs your attention, they're willing to work with that boundary. One challenge we'v... read more
I did not feel like I got the whole tour with Aegis Lodge. We felt that the facility was too big and so the care would not be as personalized as we were looking for. It is also very expensive.
My mother has been at Aegis Lodge for about 5 1/2 years. When my mother entered Aegis Lodge it was a well maintained place with good food. As the years have gone by the place has become unmanaged, the housekeeping is horrible and the food is awful. It is definitely not chef quality as they advertise. My sister has complained repeatedly about the housekeeping and food with no avail. I just recently visited my mother and her apartment was filthy, her sheets, clothes and towels after being laundered were all crumpled up in a pi... read more
Frequently asked questions about Aegis Lodge
How is Aegis Lodge rated?
Aegis Lodge has a 3.8 star rating with 46 reviews.
When is Aegis Lodge open?
Aegis Lodge is closed now. It will open at 8:00 a.m.