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7331 E Osborn Dr, Suite 330, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
At 81 yrs old it’s obvious I’ve been to many dr Appointments I couldn’t wait to leave the office and phone anyone that would listen about my appointment Staff was great and Dr Mullens fantastic, very thorough informative and didn’t rush I felt like I was visiting an old friend Thanks everyone Bonita Michele See you in 6 months (thinking positive about biopsy reports)
Business response:
Hi, Bonita. We appreciate the rating! We hope to see you again soon. If there is anything else we can do to improve your experience, please let us know!
Dr Manway is always a good listener and communicates clearly to me all of the areas of concern I should pay close attention to. Excellent customer service by the support staff!
Business response:
Thank you Armando, for your business and your positive review! We really appreciate you taking the time to do so!
This was a highly unprofessional experience - a huge lack of communication & connection. Even though my Dr, sent a referral they refused to see me. Then I received 4-6 calls giving me conflicting information. No one knew what the previous person had said. My experience with the PA I saw was similar. Arms crossed in front of her during my appointment. She took a biopsy / no feedback has been received to date, I did not get a sense of quality patient care at this organization.
This was a disappointing and highly unprofessional experience - with a huge lack of communication and connection. Even though my Dr. sent a referral, Affiliated Dermatology refused to see me. Then, I received 4 phone calls giving me conflicting information. No one knew what the previous person had said. In the end, I returned using the very same referral that was previously rejected. My experience with the PA I saw was similar. She stood there with her arms crossed in front of her during my appointment. When we were do... read more
I saw Dr. Henry at the Old Town location. Would not recommend him at all, he diagnosed me without looking at my skin. Then started me on a new medication without going over any side-effects. I ended up with hyperpigmentation of the skin due to the medication. To top it all off, I got a bill in the mail months later even though I paid my co-payment during my office visit. When I called their billing department, they provided no explanation and told me to call my insurance. Save yourself the headaches, lots of better doctors o... read more
Business response:
Kelly, we are so sorry to hear that you've had a negative experience at our practice and we appreciate the honesty of your response. It's our sincere wish to provide high-quality care to each and every one of our patients. We value your feedback and we will forward this information along to the appropriate staff, patient care advocate, and our Quality Care Committee for review and resolution. All patient grievances are taken seriously and we want to assure you that your concerns are being researched. Thank you for bringin... read more
Affiliated Dermatology has a 4.2 star rating with 368 reviews.
Affiliated Dermatology is closed now. It will open at 8:30 a.m.