This profile has been claimed by the business owner or representative.
92 commerce park dr, unit 8, Barrie, ON, L4N 8W8, Canada
Get directionsWhen our A/C wouldn't run, a few days before forecasted +30°C temperatures, I was more than a little concerned. Affordable Comfort returned my call quickly and had a tech out the next morning. He diagnosed the problem quickly and repaired it at a reasonable cost. I a very pleased with the service we received and definitely recommend them.
Saved our butts when they came ASAP to install a new AC when our old one died on us..and it was in the middle of a heat wave. They put a carpet down in our home so that they wouldn't track dirt inside the house, nice guys and professional. They also offer financing
Affordable Comfort Heating & Cooling were amazing! We found that our hot water was not lasting very long anymore and we knew we had an issue. They were great with pointing out the calcium build up problem and gave us reasonable solutions. We decided to replace the entire Water Heater Tank, and never had another issue. When we moved we had a similar problem, if we ran the hot water for longer than a few minutes it turned a brownish colour. Affordable Comfort were so great we got them to replace our hot water tank with a tan... read more
Rob Rafferty was amazing. Back again to continue troubleshooting our new air conditioner. Hopefully all his work will help Affordable resolve the fact that our system has never worked properly.
Terrible experience: First their lack of communication,assumptions and being a least an hour late for an appointment again with no communication. Secondly the disappointing mess they left after installation followed by again no communication to finish the job. Very disappointed.
Facts: 1. Called Rory at Affordable Comfort to address blinking light issue. 2. Was advised that panel was overloaded and needed to be upgraded 3. Paid a significant sum to upgrade the panel 4. Next rainfall, rainwater entered through the conduit behind the panel. (I had no issues prior to; area was completely dry before Affordable worked on it). 5. Affordable advised they can't seal the conduit; it's not within the scope of work they do; I'll need to hire water proofers to dig up my garage concrete floor and seal it the ... read more
outlandish quotes on simple jobs. Refused to break down quote or supply make of part used.
didn't bother to show up, for the scheduled maintenance. Didn't bother to call to say they weren't going to show up. They said they'd be here between 9 AM and 11 AM at 11:30. I called them and they told me that the technician called in sick early this morning. I signed up and paid for a year, I want my money back now. How unprofessional
They made appointments with me to visit my place to check the water, but they didn't send technicians. They broke appointments three times. First email said....Our team member will do a water test (complimentary) while they are there, so we know what is causing the problem. This is the best way to resolve the issue and provide you and your family with clean and safe water :) Does this Wednesday between 12-2pm work for you?. I was happy and said OK. but in a phone call after that the lady said that the visit would be 100 ... read more
Business response:
I sincerely apologize for the frustration and inconvenience you’ve experienced. There was a clear miscommunication on our part due to a training error with a newer team member and our software system. We take full responsibility for this. We’ve already canceled the invoice and are reviewing our processes to prevent this from happening again. I’m confident that, if given the chance, we will exceed your expectations in our next interaction. Thank you for your honest feedback, and again, I’m truly sorry for the experience. Pl... read more
Affordable Comfort has a 4.9 star rating with 3,325 reviews.
Affordable Comfort is open now. It is open 24/7.