I started feeling particularly bad on Sunday evening. I was able to get an appointment immediately. When I went in, all the staff were very polite and caring. I was given a prescription with detailed instructions. Despite being sick, it was a positive experience for me.
Business response:
We're sorry you weren't feeling well but we are glad to have had the opportunity to take care of you. We appreciate your feedback and hope you will consider us again should you need urgent care services in the future. Please don't hesitate to call if there is anything else we can do for you.
I was able to get right in and they were able to take x-rays of broken foot and get me set up for what to do next.
Business response:
Hi Angela! Thank you for the feedback! We are so happy we were able to help you and hope you're feeling much better! Please let us know if there's anything else we can do for you!
Great friendly helpful staff, reasonable wait times and prices. We went to this location because they had an ortho tech on a Sunday (thank goodness!) and ended being a great experience.
Business response:
Hi Jessica! Thank you so much for your kind review. We are glad you had such a great experience and that we were able to take care of your urgent care needs. Please don't hesitate to let us know if there's anything else we can do for you!
The staff is amazing!! So funny and very attentive. 4 stitches later and I'm outta there! I hope I never have to go back, but if I do, I will definitely go here!
Business response:
Thank you for the great review, Veronica! We appreciate it! We hope you don't have to come back either, but we're here for you if you do!
Got right in no waiting.
Business response:
Thank you for the feedback, Deborah! We appreciate it! Please don't hesitate to contact us if there is anything else we can do for you.
Everyone was very professional and the testing was more thorough than at other testing facilities that I have been to.
Business response:
Thank you for taking the time to leave us feedback about your visit, Terrill! Please let us know if there's anything else we can do for you!
Much better this round going going to this urgent care location in thorton always great people there but this round was a lot quicker. Staff has always been great
Business response:
Thank you, Deborah! We appreciate your feedback and we're glad you had a positive experience. Please let us know if there's anything else we can do for you!
Fast service
Business response:
Thank you for the feedback, Shelby! Please don't hesitate to let us know if there's anything else we can do for you!
The people were really nice and helpful, but my appt waa scheduled at 12p and wasn't seen u til about 2 hrs later. Would have given 5 stars if my appt really mattered to them. Why schedule an appt and check in 10 to 15 mins before appt time when u don't get seen until 2 hrs later. That's my only complaint.
Business response:
Hi Deborah, We are very sorry that your wait time was longer than anticipated. While patient volume has been extremely high, our staff should have done a better job at managing your appointment time. We apologize for the inconvenience that this may have caused you. Thank you for sharing your experience with us so that we can work on these issues. Please let us know if there's anything else we can do for you.
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