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Al Hendrickson Toyota
- Car Dealers
- Coconut Creek, FL
About this business
Location details
5201 W Sample Rd, Coconut Creek, FL, 33073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
RecommendedHaving purchased a new 2020 in May, as a first time buyer I'm always nervous about RECOGNITION at "the dealership". I quickly made friends and the staff earned my trust. Just as recently as last Saturday, and through NO FAULT of the service department, I had scheduled for an oil change at 11 am...and was assured that I'd be out by noon (i have a serious health issue and undergoing treatment)-yet when I reminded the service writer that I had to be in and out, he told me 2 techs were out sick and it would be 2 hours. After a 3... read more
Business response:
Peter - We are very grateful to have you as a customer and are so glad to hear that you've been satisfied with our service. Thank you for supporting Al Hendrickson Toyota by sharing this wonderful feedback! It's our pleasure to assist you and we look forward to your next visit with us.
RecommendedOnce you go Al Hendrickson, you’ll never go back!!! You become family and they welcome you with open arms ❤️ From my initial car purchase in March, to the service visits, everyone is always so welcoming and helpful! Even Mr. Al himself- both father and son! They are so cool and down to earth!! Your guaranteed to see either or, or both of them on any visit. And that speaks volumes!!!! They aren’t just V the face of the company, they are very much involved and treat every guest/ potential customer with love. I love my car deal... read more
Business response:
Janay - What a wonderful review! We are so happy to hear that you've had great experiences with both our service and sales team and can depend on our Al Hendrickson Toyota team for friendly care, every visit. Thank you so much for your support! We are lucky to have you as a customer and look forward to working together for years to come.
RecommendedNo product is perfect. What matters is how a company treats you when there’s a problem. I received the utmost respect at Al Hendrickson Toyota and I appreciate the excellent communication provided by Chris LePorte. I hope they appreciate him half as much as I do.
Business response:
Jeannie - Seeing positive feedback about our team members really means a lot to us so we appreciate you posting a great review about Chris. It's wonderful to hear that he could assist you! Thank you very much from all of us at Al Hendrickson Toyota.
RecommendedJennifer and Henry at the Service Desk are extremely helpful, courteous and knowledgeable
Business response:
Alejandro - "helpful, courteous and knowledgeable" are all words we love to see. Thank you for the great review of Jennifer and Henry!
RecommendedGreat experience and friendly staff.
Business response:
Sherilyn, we are so thankful for your business and your review! - Al Hendrickson Toyota Team
RecommendedHis Service Rep Oscar at Sample Road. He is the best.😃
Business response:
Hi Elsa - Thank you for taking the time to recommend us! We appreciate your business and are happy to hear that Oscar delivered such an excellent service experience. Safe travels, and we hope to see you again at Al Hendrickson Toyota!
RecommendedI had an excellent experience with Al Hendrickson. I have an extended warranty. I had an oil leak which Al Hendrickson fixed at no charge. They provided me with a free rental car while my car was being repaired. They furnished me free transportation to get the rental car which I dropped off at the dealership when my car was ready.
Business response:
Thank you, Irwin, for recommending Al Hendrickson Toyota. We're grateful for your confidence in us to take care of your vehicle as customer satisfaction is our goal. Hope to see you next time!
RecommendedI want to acknowledge Hanifah Bingham, Juan P. Alonso and rest of the team that went above and beyond to assist me @ Al Hendrickson Toyota. I was trading in my lease for a new one and the team stepped up and made sure my trip to the dealership was smooth. They were able to answer any questions I had and made sure that I was satisfied before finalizing everything. Great service and great leadership was on display throughout my experience.
Business response:
Matthew - Thank you for coming to Al Hendrickson Toyota for your new lease! We are happy to hear that Hanifah, Juan, and our team helped make the process go smoothly. Your feedback is appreciated and we wish you safe travels!
RecommendedExcellent service ! Fast and unique
Business response:
We can’t thank you enough for your support of Al Hendrickson Toyota. Thank you so much Pedro!