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625 South Anna Street, Wichita, KS, 67209, United States
Get directionsI've been with this company for many years and never planned to change because they're taking good care of me right away when I needed them. Technicians are great!! And today 5/3/2022 I wanted to say thank you to Daniel! :-) Awesome service!! :-) Thank you so much Alert 360 Home Security:-))
Business response:
Thank you for sharing your experience, Wilma. Customer service is incredibly important to us, and I'm happy Daniel provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Angel was my technician and he was very friendly, yet professional. Explaining everything to us about new system and showing us how to use system. Highly recommend Alert360.
Business response:
Thank you for sharing your experience, Linda. Customer service is incredibly important to us, and I'm happy Angel provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Great service very easy setup. Tech explained everything thoroughly. Thank you
Business response:
Thank you for sharing your experience, Lashedrick. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
The technician Matt showed up on time, called ahead as we were told he would, and he was clean and professional in appearance. He always takes the time to listen to my concerns and address any issues that we might have or show us how to use any equipment that we need assistance with. He has been a truly great technician for us.
Business response:
Thank you for sharing your experience, Jason. Customer service is incredibly important to us, and I'm happy Matt provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
On time! Polite and fixed the problem!!! Helped me to re-set my phone and settings!
Business response:
Thank you for sharing your experience, Dianne. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Joel has previously serviced our alarm and is the epitome of professionalism and is extremely knowledgeable. He is thorough and has always tried to help us resolve with best possible outcomes
Business response:
Thank you for sharing your experience, Fred. Customer service is incredibly important to us, and I'm happy Joel provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Eric was great. Timely and thorough. And nice penmanship. Answered all my questions. Excellent!
Business response:
Thank you for sharing your experience, Susan. Customer service is incredibly important to us, and I'm happy Eric provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
This my first time of contacting your business, And I was very impressed with the representative on my first contact, second came the Technician. What is more important than the first contact is the Technician. I was too impressed with their technician who installed my alarm system. He was very knowledgeable about the system and provided excellent customer service and support, showing me every step of the way how to use my security system. I will be referring your company to my friends and family. Thank you ********
Business response:
Thank you for sharing your experience, Juanita. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Your recommendation as a customer means so much to us! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Came on time!! Got right to work Very nice and polite Fixed and checked everything and was on his way. Great alarm company never had a problem Very quick to respond if alarm goes off. I give them a five star rating Answered questions I had
Business response:
Thank you for your review, Deborah. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,182 reviews.
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