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Houston South’s #1 and best home security company, Alert 360 started as a small installation and alarm monitoring business in 1973. We have grown to be the 4th largest residential security provider in the nation! Our state-of-the-art home security system technology is available to all in the Houston South area! Home security systems and alarm systems – SAVE up to 25% off RETAIL! Thousands of Houston South homeowners and businesses already rely on Alert 360 alarm systems to protect their families and property. When you see... read more
12503 Exchange Dr Suite 506, Stafford, TX, 77477, United States
Get directionsMr. Bryant delivered outstanding customer service and technical support. He is very friendly and skilled with operating the equipment. I feel confident my security alarm system is functioning properly again. Thank you for sending Bryant to help me. Sincerely, Debra Davis
Business response:
Thank you so much for sharing your experience, Debra D Davis. Customer service is incredibly important to us and we're happy to hear Brian met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - Houston South
The technician had to use my ladder because his was only 4 feet. May I suggest you advise the technicians of the camera locations so they can be prepared.
Business response:
Thank you for providing your feedback and letting us know about this issue, Raeven Bostic. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. I have passed this information on to our local branch manager to ensure this isn't a recurring issue. Please don't hesitate to let us know if you need anything in the future. Cheers, Alert 360 - Houston South
Tech explain it all well. Very good service
Business response:
Thank you so much for sharing your experience, Vanessa Puente. Customer service is incredibly important to us and we're happy to hear your technician met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - Houston South
The technician, Bruce, was efficient and knowledgeable about the new wireless system he put in. In less than an hour I was ready with log in, password, and instructions on how to use it.
Business response:
Thank you so much for sharing your experience, Pamela Wolfe. Customer service is incredibly important to us and we're happy to hear Bruce met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - Houston South
I really appreciate for talking time to discuss the options and right locations for devices. The service is very prompt and professional.
Business response:
Thank you so much for sharing your experience, Hari Baskar. We're happy you're a part of the Alert 360 Family. Please don't hesitate to reach out should you need assistance in the future. Best, Alert 360 - Houston South
The technician was very professional and knowledgeable. Very polite and explained everything for us!
Business response:
Thank you so much for sharing your experience, Victor Rodriguez Jr. Customer service is incredibly important to us and we're happy to hear your technician met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - Houston South
Very courteous and knowledgeable technician, fixed the system promptly.
Business response:
Thank you so much for sharing your experience, Rene Degreve. Customer service is incredibly important to us and we're happy to hear your technician met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - Houston South
Tech that came out today was very professional. Called and arrived before window!!
Business response:
Thank you so much for sharing your experience, Cortney Boutte. Customer service is incredibly important to us and we're happy to hear your technician met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - Houston South
Great service
Business response:
Thank you so much for sharing your experience, Manuel Robledo. We're happy you're a part of the Alert 360 Family. Please don't hesitate to reach out should you need assistance in the future. Best, Alert 360 - Houston South
Alert 360 Home Security Business Security Systems & Commercial Security has a 4.9 star rating with 1,392 reviews.
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